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support.alteclansing.com
Troubleshooting continued...
• Make sure your inAir 5000 is on the same Wi-Fi network as your
Mac/PC computer or iOS device.
• Try quitting and then re-launching your iTunes or iOS device.
• Power cycle your inAir 5000 by lipping the master power switch off.
Wait 5 seconds and power on.
• Make sure iTunes or your iOS device is current (version 4.2 or later)
and supported (iPad, iPhone 4S, iPhone 4, iPhone 3GS, iPod touch
(2nd-4th generations), iTunes 10.1 (Mac/PC) or later.)
No AirPlay icon appears
• Move your inAir 5000 closer to your router.
• Power down your Mac/PC, iPod touch, iPhone, or iPad and re-launch
the device.
• Power cycle your inAir 5000 by lipping the master power switch off.
Wait 5 seconds and power on.
• Temporarily disable the irewall and security software to make sure
the AirPlay stream’s ports are not blocked. Check the documentation
to your security software for reference.
• Make sure your inAir 5000 is clear of any potential interference, for
example microwave ovens.
Note: If you continue to experience odd and unexpected behavior with your inAir 5000, try factory
resetting your device by simultaneously pressing the “Volume Up” and “Mute” buttons. Wait for the
Status LED to begin lashing blue/green. The Status LED will start lashing blue. Once the Status LED
starts lashing purple, your device is ready. This will require you to begin the setup process again. Go to
step one for instructions. Step 1 for iOS app setup. Step 1 for Wi-Fi setup.
AirPlay interruptions during playback
iPad, iPhone, iPod touch, iTunes and iOS are trademarks of Apple Inc. App Store is a service mark of Apple Inc.
Summary of Contents for inAir MA5000
Page 2: ...User Manual Model MA5000 ...
