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FAQ: Frequently Asked Questions
1. I am having Bluetooth pairing or connection problems, what do I do?
A.) Make sure your Bluetooth device is turned on and is on the discoverable mode. (Red and blue LED lights
will flash alternately to denote that the speaker is ready to accept connections.)
B.) Make sure your speaker is not already connected with another device (easiest way to determine this is if
you see a blue LED light flashing once every seven seconds in the center of the speaker).
C.)If you want to connect with another device, disconnect (you don’t need to unpair) the previously connected
device and try pairing again.
D.) If you had already paired your device and connection was successful prior but now your connection is
failing or getting a connection error, unpair /forget device (for IOS devices) from your phone or mp3 player and
pair again. Now try to connect.
E.) If you are pairing the first device to the speaker, after you turn on the speaker and when you see red and
blue LED light flashing alternately, select iMW
from the list of discovered Bluetooth devices to pair. If
prompted for a password/pass code, enter “0000”.
F.) When you turn ON the speaker it automatically tries to connect to the last paired device, if it cannot find the
last paired device and you have paired multiple devices it will try to establish connection with the previously
paired devices. If none of the paired devices are available to connect it will turn to a discoverable mode and
this can take from 5 to 90 seconds (depending upon the number of previously paired devices and their
operating system). If you are trying to establish a connection during this time you will receive an error. Kindly
wait for approximately 90 seconds, scan your MP3 player or phone to discover new devices in the Bluetooth
manager screen of your device and select iMW385 from that list to pair. If prompted for a password/pass code
enter “0000”.
G.) For android devices after unpairing the speaker it may show up on the available devices. This could
happen even if the speaker is turned OFF. If you trying to pair again – please make sure your speaker is
turned ON (We recommend having your android device close to the speaker), wait for a few seconds until you
see the red and blue LED lights flashing alternately and allow 90 seconds for the speaker to establish that no
other device is available for connection. Turn on Bluetooth on your phone/player. Click on “Scan” for Bluetooth
devices from your phone/player to discover iMW385. Now click on iMW385 to connect.
