10
Troubleshooting
Symptom
Possible Problem
Solution
Speaker system
doesn’t respond
(no power)
AC adapter isn’t plugged into a wall outlet or the
connector isn’t plugged into the power supply jack
on the back of the speaker system.
Plug the AC adapter into a wall outlet and plug the connector into the power
supply jack on the back of the speaker system.
Wall outlet is not functioning.
Plug another device into the same outlet to confirm the outlet is working.
The power isn’t turned on.
Turn on the speaker system by pressing the button. The Power LED
lights up.
iPad doesn’t
dock properly
iPad didn’t install properly.
Remove your iPad from the dock and check for obstructions on the
connectors in the dock and on your iPad. Then reseat it in the dock.
iPad doesn’t
respond to the
speaker system
or remote
iPad is not installed properly.
Remove your iPad from the dock and check for obstructions on the
connectors in the dock and on your iPad. Then reseat it in the dock.
Your iPad software is too old.
Upgrade software on your iPad. For details, visit
www.apple.com/iPad/download.
iPad is locked up.
Please make sure your iPad is working properly before docking into the unit.
Please refer to your iPad manual for details.
