Device User’s Guide
2. General Information
6
connection with the sale, installation, service, or use of its instrumentation.
All products manufactured by ALS are tested and inspected prior to shipment. Upon
prompt notification by the buyer, ALS will correct any defects in warranted
equipment by its manufacture either by return of the item to our factory, or
shipment of a repaired or replacement part. ALS will not be obliged, however, to
replace or repair any piece of equipment which has been abused, improperly
installed, altered, damaged or repaired by others. Defects in equipment do not
include decomposition, wear, or damage by chemical action or corrosion.
This instrument is manufactured, either wholly or in part, for research purposes only.
Use in medical diagnosis is not intended, implied or recommended by the
manufacturer. Use for this purpose and accountability for the same rests entirely with
the user.
Limited obligations covered by this warranty include:
In the case of instruments not of ALS manufacture, the original manufacturer’s
warranty applies.
Shipping charges under warranty are covered only in one direction. The buyer is
responsible for shipping charges to the factory, if return of the part is required.
Expendable items including disposable items such as working electrode, reference
electrodes, source lights, panel lights, fuses, etc. are excluded from the warranty
2-5 Service information
ALS provides a skilled service staff to solve your equipment oriented problems. For
further details, please contact us by e-mail ([email protected]).
Following discussion of your specific difficulties, an appropriate course of action will
be described and the problem resolved accordingly.
Please contact with local distributor and describe to them the problem you are
having in full detail.
They will obtain a RETURN MERCHANDISE AUTHORIZATION NUMBER (RMA#). The
RMA# identifies you as the sender. All correspondence and shipments should be sent
to ALS.
