important control Solution information
• Use only ALPHA-GDH control solutions with your meter.
• Do not use the control solution beyond the expiry date or 3 months
after first opening. Write the opening date on the control solution vial
and discard the remaining solution after 3 months.
• It is recommended that the control solution test be done at room
temperature (20°C to 25°C/68°F to 77°F). Make sure your control solu
-
tion, meter, and test strips are at this specified temperature range
before testing.
• Shake the vial before use, discard the first drop of control solution,
and wipe off the dispenser tip to ensure a pure sample and an ac-
curate result.
• Store the control solution tightly closed at temperatures between 2°C
to 30°C (35.6°F and 86°F). Do NOT freeze.
SySteM trOuBLeShOOtinG
If you follow the recommended action but the problem persists, or
error messages other than the ones below appear, please call your
local customer service.
Do not attempt to repair yourself and never try to disassemble the
meter under any circumstances.
result readings
Message What it means
Action
Appears when the
batteries cannot pro-
vide enough power
for a test.
Replace the batteries
immediately.
Appears when a used
test strip is inserted
Repeat the test with a new test
strip.
Appears when test
strip is removed while
counting down, or
other problem with
operation.
Review the instructions and
repeat test with a new test strip.
If the problem persists, please
contact the local customer
service for help.
Appears when the
currently used lot of
test strip has expired.
The meter restricts you
from glucose testing.
Repeat the test with a new
lot of test strip.
Appears when am-
bient temperature is
below system opera-
tion range.
System operation range is
10°C to 40°C (50°F to 104°F).
Repeat the test after the meter
and test strip are in the above
temperature range.
Appears when am-
bient temperature is
above system opera-
tion range.
problem in operation.
Repeat the test with a new
test strip. If the meter still
does not work, please
contact the customer
service for assistance.
Appears when the
wrong code strip
is inserted or other
coding errors.
Review the instructions and
repeat the test with a new test
strip. If the problem persists,
please contact the local
customer service for help.
Appears
When Glucose
< 0.6 mmol/L (10 mg/dL)
> 33.3 mmol/L (600 mg/dL)
error Messages
68
69
