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3. Trouble-shooting (pieces of paper etc. in the printer)
To remove pieces of paper by the means of the test program of the vending
machine:
•
If the paper pieces are long and can be allocated to a paper format, it is the best
to remove them by commands of the paper feeding system of the vending
machine or the testprogram of the printer.
To remove paper pieces or glue strips manually:
•
Small paper pieces or glue strips etc. can’t be removed by the aid of the software
of the printer. The best is to push them away by a stiff paper stripe or by the use
of tweezers.
Please be careful: Do not damage the cutter blades!
•
The fixture of the paper must be opened manually. The appropriate fixing spindle
1-4 must be turned in the direction of the arrow by the gear so that the inner area
and the paper channel is open. To test whether the paper channel is open, a
paper stripe can be pushed into the paper channel. Please note: The fixtures of
the paper format 1 + 3 are on top, the fixtures of paper format 2 + 4 are below.
To understand the principle and to see the rotation direction of the gears, please
look at the following pictures.
•
If the paper strip is long and jammed between the fixation spindle and transport
spindle, it is better to rotate the conveyor belt simultaneously with the thumb.
Open the fixation spindle and rotate the conveyor belt downwards. Most often the
paper can be pushed away downwards. If this is not possible, push it away by
the use of a stable piece of paper.