ALNOR
®
ventilation systems
is a legally protected trade mark and technological patent. All rights to change or amend are reserved.
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User Manual
HRU-ERGO
1. The warranty is granted for a period of 24 months from
the date of commissioning the device, however not lon-
ger than 27months from the date of sale.
2. During the warranty peiod, the Manufacturer is obliged
to remove any defects and malfunctions of the device
free of charge due to causes inherent in the product or
caused by the Manufacturer.
3. The commissioning of the heat recovery unit requires
installation by an authorized installer with confirmation
of assembly on the warranty card or in the appropriate
acceptance protocol of the heat recovery unit.
4. The warranty is valid under the condition of regular
inspection of the device and ventilation system thro-
ughout the warranty period. The cycle is valid: 1 review
for 6 months of system operation. In the event of failure
to perform subsequent reviews of the heat recovery
unit and ductwork by an authorized service technician,
confirmed by an appropriate entry and a stamp on the
warranty card, the guarantee automatically expires.
5. The warranty applies to the possible replacement of
parts of the device, but it does not apply to the provi-
sion of services. The warranty is valid only in the case of
electrical installation and connection are carried out by
a qualified electrician, which is each time confirmed by
an appropriate acceptance protocol and a stamp on the
warranty card. The warranty becomes void if installation
of the device was made by an nauthorized persons.
6. The warranty does not apply to heat recovery units
installed in ventilation systems made only from flexible
ducts or in systems in which the main ductwork is made
of flexible ducts.
7. The warranty does not apply to heat recovery units instal-
led in ventilation ductwork using uninsulated ducts. This
does not apply to installations made of plastic ventilation
ducts placed in concrete floor screeds.
8. The manufacturer is not liable for faulty operation of the
installation or the heat recovery unit caused by a faulty
installation of the ventilation system. In particular, if the
ventilation system does not have appropriate design
documentation or as-built documentation containing all
the parameters of the ventilation system operation, such
as air flows, compressor, installation performance, con-
firmed by appropriate measurement protocols and the
ventilation system acceptance protocol. Lack of technical
documentation of the ventilation system will void the
warranty.
9. The warranty covers the goods for which the Com-
plainant presented a valid warranty card and proof of
purchase.
10. Any irregularities in the device operation should be repor-
ted to the seller / serviceman.
11. The warranty does not cover: mechanical damage to the
equipment and defects caused by them, damage and
defects resulting from:
a. Misuse, abuse or improper maintenance, failure to fol-
low operating instructions about assmeby, storage and
transportation
b. Unauthorized repairs and alterations
c. Force majeure actions, e.g. lightning strikes, flo-
ods, electric network overvoltage, extreme weather
conditions, damages resulting from the activities of
animals or insects
d. Damage caused by improper protection of installation
while carrying out other construction works, repair or
assembly, including damage involving contamination of
the HRV’ s interior
e. Damage caused by improper workmanship or connecting
the electricity network
f. Damage resulting from the contamination of the device,
damages resulting from the operation of the device
with extremely contaminated filters or as a result of the
device’s operation without filters and as a result of highly
contaminated ventilation ductwork.
g. Damage resulting from the installation of the device
in a ventilation system made incorrectly or not having
the appropriate technical documentation confirmed by
appropriate measurement protocols and the acceptance
protocol of the installation or in the appropriate HRV
receipt report.
12. The warranty does not cover the travel costs of the servi-
ce technician appointed by the manufacturer if the unit
cannot be disassembled.
13. The obligatory paid service inspection includes the follo-
wing activities:
- replacement / cleaning of HRV filters
- control of the HRV operation,
- control of the condition of ventilation ducts,
- cleaning the exhaust and supply grille,
- system operation control.
14. Complaints about any missing items in the delivered
goods or hidden defects must be reported in writing. The
user should effectively report any equipment malfunction
or disclosure of its defect in an efficient manner in order
to avoid serious damage. The costs of removing dama-
ges caused as a result of further operation of the device
which is not fully functional is the responsibility of the
User.
15. Warranty repair does not include the activities provided
in the user’s manual for which the user is obliged to per-
form on their own and at their own expense, i.e. to start
the equipment, check the operation and maintenance
(filter replacement, cleaning of diffusers).
16. The warranty does not cover other materials used for
possible covering of the ductwork by the buyer, in parti-
cular if in the process of installation the free access to re-
gulatory devices such as electrical components, dampers
or other regulation elements of the installation was not
guaranteed.
17. The warranty becomes void if any modification, or altera-
tion has been made to the product by the user and when
using spare parts not recommended by the manufacturer.
18. All disputes arising in relation to the granted warranty
shall be settled by the court competent for the Seller.
19. The proof of purchase and the user’s manual should be
kept for the warranty period, i.e. for 24 months, and
without damage.
20. The warranty card damaged or with visible traces of mo-
difications is invalid. The warranty without the seal of the
company installing the device is invalid.
Warranty conditions - Heat Recovery Unit
