Allworx Verge Series, Quick Start Manual

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Contacts
Press the Contacts function button () to display the contact listings that include contact name/number, favorite status, presence status icon,
and a thumbnail image. After displaying the Contacts listing, Verge Ip phone series users can manage the contacts using the available soft keys.
Directory/My Allworx Manager Web Page
This page provides access to extnesion listings, Presence Settings, Phone Functions, and Call Queue statistics. Users can access this information
by logging on to the web page using the allworx username and password. To access the page, enter https://192.168.1.252
ACD Login/Logout
Login
- Agents can log into an ACD queue from any desk phone and the ACD queue routes the calls to that phone.
1. Press the solid red ACD appearance button. The login prompt screen displays.
2. Enter the Allworx PIN (1234) and then press Done.
3. Press Select All to select all available queues.
4. Press Done soft key.
Logout
– Agents can log out from an ACD queue.
1. Press the ACD button, and then press Log Out All soft key.
2. Press the Done soft key and reenter the PIN.
Login Sequence