Allworx
®
Connect™ Server Family Installation Guide
866.ALLWORX * +1 585 421 3850
Page 25
www.allworx.com
Version: F Revised: June 21, 2018
Chapter 6
Troubleshooting
Condition
Description
Solution
Server is not shutting
down properly.
Server is not responding to a
normal shut down request.
Press and hold the Power button for at least 4 seconds.
Server Power button is
blinking red.
Server is not operating properly.
The red blinking sequence is:
For other Power button indications, see
or
“Safe Mode Sequence” on page 15
Blinks in
sequence
Description
1
Internal system error.*
2
Internal power supply error.*
3
Internal operating temperature exceeds
maximum recommended limits.
Check for proper ventilation and installation
environment.
4
The main processor did not boot properly.*
* Contact the Allworx Technical Support for further assistance.
