Allview Viva i7G, User Manual

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7. Players can't boot
1) Check the battery no electricity
2) Connect the ac adapter after inspection again
3) If after charging still unable to boot, please contact our customer service
8.
Can’t Hear the voice in the headset
1) Please check the volume is set to 0
2) Please check whether the connection headphones
9. Player charging abnormalities
1) Please confirm that the use of the equipment complies with the charger of the
player charger requirements
2) Such as connection USB charging, please do not connect to computers lead
USB interface
10. Why some downloaded video cannot be played
This device is compatible with formats of video files from internet but due to the
fact that video formats may vary there is a possibility not to be compatible with some
of them. In these cases it is recommended to use the PC and some video conversion
software to get to a compatible format.