English
12.
FAQ
These lists just for reference, if your problems can NOT be resolved according
them, please contact with the local distributor.
Question
Reason and Solution
Can NOT
power on
Must long press the
key at least 3 seconds.
Check the battery is installed correctly.
Whether the battery runs out, charge it and wait
a few minutes
Can NOT
connect the
network
The strength of signal is weak, please move to
other place where the signal is stronger.
Maybe you are out of the service area of your
network operator.
Check whether your SIM card is
valid.
There are
some popup
messages
Check whether the SIM Card is inserted
correctly.
The mobile phone is locked, you must input the
password.
The PIN code is needed if your SIM card is
locked by you or some others.
The PUK code is needed when you input wrong
PIN code 3 times continuously, input the correct
PUK code or contact with your network operator.
The voice
quality is
NOT good
during call
Check whether the volume is suitable.
Check the signal strength in signal indicator. If
the level is low, you should move to another
place where the level is high.
The time is the call rush hour, the network can
not carry so many calls.
The standby
time of
battery
becomes
short
The low signal strength will shorten your battery
standby time.
The battery runs out its life, please change the
battery.
