POS Android Advertising Display (Network) Hardware User Manual
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3. F.A.Qs and Troubleshooting Guide
3.1 Why is my screen displaying "Error (Screen Mode Mismatch)"?
If you have published a playlist and your screen is now displaying "Playlist: Error (Screen Mode
Mismatch)" it is because you have sent a playlist containing a template that is in the wrong
orientation.
This can be easily solved by first checking the orientation of your screen. If your blue "Home"
screen is displaying in Landscape orientation it is in Horizontal mode (0° or 180°), if it is displaying
in Portrait orientation your screen has been set to Vertical mode (90° or 270°). If it is displaying in
the incorrect orientation you can change it from the Main Menu.
1.
If your screen is playing content begin by pressing "Stop" on your remote control, this
should take you back to the "Home" screen. Now press "Setup" on your remote and
navigate down to “System Settings” then "Switch Screen Mode" and press "Play" on your
remote. From here you can select the correct orientation for your screen.
2.
Go back, and exit the main menu, the system will ask to if you want to reboot the screen so
that the changes can take effect, select “YES”.
3.
Your screen will now restart and when the "Home" screen loads, should be in the correct
orientation.
4.
Now you must ensure that the template you use for this screen correlates with the
orientation of the screen. That is to say that if you have a Landscape screen then you
Summary of Contents for POS Android Advertising Displays
Page 1: ...POS Android Digital Advertising Display Network Hardware User Manual Manual Version POSW3 0...
Page 7: ...POS Android Advertising Display Network Hardware User Manual Page 6 1 4 Remote Control...
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