AllSee Technologies PCAP Multi Touch Screen Display User Manual Download Page 27

PCAP Multi Touch Screen Display with Dual OS User’s Manual                                                                       

Page 26 

 

 

 

 

4. F.A.Qs and Troubleshooting Guide 

4.1 My Screen is not displaying what is on my PC/external source 

4.1.1

 

Input Source 

Your  screen  may  be  sourcing  its  display  from  another  input.  First  ensure  that  your  screen  is 
connected to your PC (or other video source) via one of the inputs. Next, press “SOURCE” and then 
navigate  to the  input  source  that  corresponds  with  the  one  you  are  using  and  select by  pressing 
“PLAY”. 

PC-RGB 

OPS 

HDMI 

 

 

4.1.2

 

Display/monitor button on PC keyboard 

If you are souring your video signal from a PC your keyboard may have a display/monitor button on 
it, especially if you are using a laptop. If your Video Monitor does not display the content of the PC 
try hitting this button before contacting your supplier.   

   

4.2 My monitor's image is unstable, unfocused or swimming 

Firstly check that the video signal cable should is firmly connected to the monitor and the PC. Next, 
check  the  monitor  and  your  display  card  with  respect  to  compatibility  and  recommended  signal 
timings. 

If your text is blurred, reformat the video mode to “non-interlaced” and use 60Hz refresh rate. 

Summary of Contents for PCAP Multi Touch Screen Display

Page 1: ...PCAP Multi Touch Screen Display with Dual OS User s Manual Manual Version AOE1 0...

Page 2: ...entilation holes or openings with any objects Remove protective covering from the screen before you use the display As the display surface is vulnerable to scratches avoid touching the surface with sh...

Page 3: ...orts Switching from Windows to Android 1 of 8 Open the Start Menu by tapping the Windows button then tap the Power button then Restart 2 of 8 Using the keyboard start continually pressing the DELETE k...

Page 4: ...8 Select OS IMAGE ID and then select Android 5 of 8 Press the Esc key to close option 6 of 8 Navigate to and select the Boot tab then select Boot Option 1 and choose Android IA 7 of 8 Finally to save...

Page 5: ...he Restart icon 2 of 8 Using the keyboard start continually pressing the DELETE key until you see the following screen 3 of 8 The rest of the steps will use the keyboard only Please use the navigation...

Page 6: ...t Windows 5 of 8 Press the Esc key to close option 6 of 8 Navigate to and select the Boot tab then select Boot Option 1 and choose Windows Boot Manager 7 of 8 Finally to save and exit press the F10 ke...

Page 7: ...n is achieved by linking the PCAP panel on the screen directly to the PC via the USB Cable included Figure 1 Screen to PC Connections Connect the screen to the PC via HDMI cable and USB cable as shown...

Page 8: ...l Battery 12 2 Menu Operation 13 2 1 Inputs 17 3 Switching between Android and Windows 18 3 1 1 Switching from Windows to Android 18 3 1 2 Switching from Android to Windows 21 3 2 Connecting to an ext...

Page 9: ...Multi Touch Screen Display with Dual OS User s Manual Page 8 Table of Figures Figure 1 Screen to PC Connections 6 Figure 2 Product Overview 10 Figure 3 Screen Inputs 17 Figure 5 Screen to PC Connectio...

Page 10: ...uch as vases should be placed on the product For user convenience a number of operations can be performed through the remote control Attention 1 Do not change any default setting when it is unnecessar...

Page 11: ...PCAP Multi Touch Screen Display with Dual OS User s Manual Page 10 1 2Product Overview Figure 2 Product Overview...

Page 12: ...PCAP Multi Touch Screen Display with Dual OS User s Manual Page 11 1 3Remote Control...

Page 13: ...ser s Manual Page 12 1 4Replacing the Remote Control Battery 1 Slide the battery cover off as shown below 2 Remove the used batteries 4 Insert the two new AAA batteries with their terminals correspond...

Page 14: ...on Press the back button at any time to go back or exit Option Under this menu are settings like on screen display language on screen display duration time and the video wall tiling settings You can a...

Page 15: ...ness Any settings that you change can be reset back to default at any time Picture Mode Standard or Mild User Dynamic User Contrast Brightness Colour Sharpness Tint 50 50 50 50 50 Color Temperature Me...

Page 16: ...r your monitor such as the sound mode EQ settings or the left right balance Any settings that you change can be reset back to default at any time Sound Mode Standard or Music Movie Sports User Balance...

Page 17: ...ture the internal fans become active Clock DATE and TIME Date Month Year Hour Minute OnOff Time Off Setting Mode Daily Mode Weekly Mode Control Mode Manual Always on Always off Timer Status On Time Of...

Page 18: ...B OPS HDMI 2 1Inputs C5 Clover Leaf Mickey Mouse Power Input LAN Local Area Network Input USB x2 Universal Serial Bus both for internal PC USB x1 Universal Serial Bus for updating firmware on monitor...

Page 19: ...connecting a USB keyboard to your screen using one of the following USB ports 3 1 1 Switching from Windows to Android 1 of 8 Open the Start Menu by tapping the Windows button then tap the Power button...

Page 20: ...teps will use the keyboard only Please use the navigational keys and to move around and the ENTER key to make a selection Navigate to and select the Advanced tab then go to and select System Component...

Page 21: ...al Page 20 6 of 8 Navigate to and select the Boot tab then select Boot Option 1 and choose Android IA 7 of 8 Finally to save and exit press the F10 key and then select Yes 8 of 8 When your Touch Scree...

Page 22: ...h Dual OS User s Manual Page 21 3 1 2 Switching from Android to Windows 1 of 8 From the bottom navigation menu tap the Restart icon 2 of 8 Using the keyboard start continually pressing the DELETE key...

Page 23: ...teps will use the keyboard only Please use the navigational keys and to move around and the ENTER key to make a selection Navigate to and select the Advanced tab then go to and select System Component...

Page 24: ...ge 23 6 of 8 Navigate to and select the Boot tab then select Boot Option 1 and choose Windows Boot Manager 7 of 8 Finally to save and exit press the F10 key and then select Yes 8 of 8 When your Touch...

Page 25: ...PC via HDMI cable and USB cables as shown above Once these connections have been made and the PC powered ON take the power lead and insert it into the screen and connect to mains outlet The unit will...

Page 26: ...ck Detect to allow the PC to discover the Video Monitor then Identify to establish which display is the Video Monitor Select the display that corresponds with the Video Monitor display then check the...

Page 27: ...AY PC RGB OPS HDMI 4 1 2 Display monitor button on PC keyboard If you are souring your video signal from a PC your keyboard may have a display monitor button on it especially if you are using a laptop...

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