GX1920 Technical Manual
Page 23
•
Camera is not listed, or flashing
“
Camera Unavailable
”
:
There may be multiple NICs on your
system set to the same subnet. The camera can not know which card to resolve to. Change the IP
address of your NIC.
If you are still having problems, type:
ipconfig /all
in a windows command prompt, and send a
screenshot to [email protected].
Ipconfig /all screenshot
Is the camera listed in SampleViewer but can’t acquire images?
Reset your camera settings to factory default: with ConfigFileIndex = Factory, click the
ConfigFileLoad button.
While streaming, check your Stats:
All stats 0 while streaming. Firewall likely blocking traffic
•
All stats 0. Likely a firewall is blocking incoming traffic. Disable your firewall. Check your camera
trigger settings. Many camera trigger modes require a software or hardware trigger event to
capture frames.
Summary of Contents for GX1920
Page 8: ...GX1920 Technical Manual Page 8 Mechanical GX C MOUNT ...
Page 9: ...GX1920 Technical Manual Page 9 Connections GX CONNECTION DIAGRAM ...
Page 20: ...GX1920 Technical Manual Page 20 16 Reboot the system and install GigE Sample Viewer ...
Page 25: ...GX1920 Technical Manual Page 25 Addendum ...
Page 30: ...GX1920 Technical Manual Page 30 Trigger Timing Diagram ...