
GE4000 Technical Manual
Page 26
All stats 0 while streaming. Firewall likely blocking traffic
•
All stats 0. Likely a firewall is blocking incoming traffic. Disable your firewall. Check your camera
trigger settings. Many camera trigger modes require a software or hardware trigger event to
capture frames.
•
Packets are incoming, but all dropping. Be sure you have JumboFrames enabled on your NIC.
Otherwise, decrease your PacketSize setting to 1500.
•
All packets completing as normal, but black image. Check ExposureValue, ExposureMode, and be
sure your scene is suitably lit.
If you are still having problems acquiring images, please send your camera settings file (click on the
disk icon in SampleViewer) to [email protected].
Saving camera setting file