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GC1380 Technical Manual
Page 19
AutoIP range on your NIC and it doesn’t have access to a DHCP server. Either change your NIC IP to
be in the AutoIP range, or fix the camera IP address to be on the same subnet as your NIC.
•
Camera is not listed, or flashing “Camera Unavailable”:
There may be multiple NICs on your
system set to the same subnet. The camera can not know which card to resolve to. Change the IP
address of your NIC.
If you are still having problems, type: ipconfig /all in a windows command prompt, and send a
screenshot to [email protected].
Ipconfig /all screenshot
Is the camera listed in SampleViewer but can’t acquire images?
Reset your camera settings to factory default: with ConfigFileIndex = Factory, click the
ConfigFileLoad button.
While streaming, check your Stats: