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Allied Telesis x600 Series Installation Manual Download Page 60

Chapter 4: Troubleshooting

60

System Fault LED is Blinking

A blinking FAULT LED indicates that the switch is updating the active boot 
configuration file.or a new version of the operating system software is in 
the process of being downloaded to the switch. The LED stops blinking 
after the switch has completed updating the boot configuration file or 
downloading the operating system software.

Summary of Contents for x600 Series

Page 1: ...613 001065 Rev B x600 Series Layer 3 Gigabit Ethernet Switches x600 24Ts x600 24Ts XP x600 48Ts x600 48Ts XP Installation Guide...

Page 2: ...espective owners Allied Telesis Inc reserves the right to make changes in specifications and other information contained in this document without prior written notice The information provided herein i...

Page 3: ...is equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this instruction manual may cause harmful interference to radio communications Opera...

Page 4: ...4 Translated Safety Statements Important The indicates that a translation of the safety statement is available at www alliedtelesis com in a document entitled Translated Safety Statements 613 000990...

Page 5: ...ns 15 x600 24Ts Switch 15 x600 24Ts XP Switch 16 x600 48Ts Switch 17 x600 48Ts XP Switch 18 10 100 1000Base T Twisted Pair Ports 19 Connector Type 19 Speed 19 Duplex Mode 19 Maximum Distance 19 Cable...

Page 6: ...air and Fiber Optic Ports 51 Powering on a Switch 52 Starting a Local Management Session 53 Warranty Registration 54 Chapter 4 Troubleshooting 55 Power LED is Off 56 Twisted Pair Port Link LED is Off...

Page 7: ...Layer 3 Gigabit Ethernet Switches This preface contains the following sections Product Documentation on page 8 Starting a Management Session on page 9 Safety Symbols Used in this Document on page 10...

Page 8: ...mentation For overview information about the software features of the AlliedWare PlusTM Operating System Software which runs on the x600 Series Switches refer to AlliedWare PlusTM Operating System Sof...

Page 9: ...uctions that describe how to start a local management session on an x600 switch refer to the Starting a Local Management Session on page 53 For information that describes how to log onto the AlliedPlu...

Page 10: ...s the safety symbols defined in Table 1 Table 1 Safety Symbols Symbol Meaning Description Caution Performing or omitting a specific action may result in equipment damage or loss of data Warning Perfor...

Page 11: ...to Find Web based Guides The installation and user guides for all Allied Telesis products are available in portable document format PDF on our web site at www alliedtelesis com You can view the docum...

Page 12: ...warranty information go to the Allied Telesis web site at www alliedtelesis com Returning Products Products for return or repair must first be assigned a return materials authorization RMA number A pr...

Page 13: ...Card Slot on page 24 Port LEDs on page 25 System LEDs on page 27 Stack LEDs on page 28 Terminal Port on page 30 Secure Digital LEDs on page 29 AT RPS3204 Redundant Power Supply on page 31 AT LBM Modu...

Page 14: ...console port and a redundant power supply connector In addition the x600 24Ts XP and the x600 48Ts XP switches have two XFP transceiver slots On the back of all the switches there is an AC power conn...

Page 15: ...AT StackXG Stacking Module Figure 1 shows the front panel of the x600 24Ts switch Figure 2 shows the back panel of the x600 24Ts switch Figure 1 x600 24Ts Switch Front Panel Figure 2 x600 24Ts Switch...

Page 16: ...24Ts XP switch Figure 4 shows the back panel of the x600 24Ts XP switch Figure 3 x600 24Ts XP Switch Front Panel Figure 4 x600 24Ts XP Switch Back Panel 1 3 5 7 9 11 13 15 17 19 21R 23R 2 4 6 8 10 12...

Page 17: ...e 5 shows the front panel of the x600 48Ts switch Figure 6 shows the back panel of the x600 48Ts switch Figure 5 x600 48Ts Front Panel Figure 6 x600 48Ts Back Panel FDX HDX COL D C 1000 LINK ACT 10 10...

Page 18: ...s of the x600 48Ts XP switch Figure 8 shows the back panel of the x600 48Ts XP switch Figure 7 x600 48Ts XP Switch Front Panel Figure 8 x600 48Ts XP Switch Back Panel FDX HDX COL D C 1000 LINK ACT 10...

Page 19: ...and Auto Negotiate the duplex mode setting You can disable Auto Negotiation on one or all of the switch ports so that you can set the duplex mode manually through the AlliedWare PlusTM Operating Syst...

Page 20: ...ant and feature auto MDI MDI X This feature available when a port s speed and duplex mode are set through Auto Negotiation automatically configures a switch port to MDI or MDI X depending on the wirin...

Page 21: ...vices over large distances using fiber optic cable SFP tranceivers are also available with a copper cable interface allowing a host device designed primarily for optical fiber communications to also c...

Page 22: ...FP 10 Gigabit Ethernet transceivers to connect high speed 10 gigabit devices to the switch or create high speed backbone networks between switches Figure 10 shows an example of an XFP transceiver Figu...

Page 23: ...e end node The twisted pair port automatically changes to the redundant status mode when the SFP module establishes a link with the end node The twisted pair port automatically transitions back to the...

Page 24: ...f the switch The x600 switches support various SD cards that are available from many vendors To insert an SD card position it so that the manufacturer s brand label is facing up and press it into the...

Page 25: ...48Ts XP faceplates the twisted pair port LEDs are interspersed among the twisted pair ports Table 3 describes the LEDs for the 10 100 1000Base T twisted pair ports 1312 x600 24Ts XP Layer 3 Gigabit E...

Page 26: ...he port only applies when operating at 10 or 100 Mbps half duplex mode Table 3 Twisted Pair Port LEDs Continued LED Function State Description Table 4 SFP Slot LED LED Function State Description L A L...

Page 27: ...for instructions on how to troubleshoot a problem MASTER Off The switch is not a member of an enhanced stack or has an enhanced stacking status of slave or unavailable Green The switch has an enhanced...

Page 28: ...established a link to a stacking port on another AT StackXG Stacking Module Flashing Green Stack Port 1 has established a link to a stacking port on another AT StackXG Stacking Module and is sending...

Page 29: ...defined in Table 8 Table 8 Secure Digital LED LED Function State Description SD Link Status and Activity Flashing amber Indicates a fault has been detected The SD card is not valid or a read or write...

Page 30: ...th a terminal emulation program to the port The terminal port has an RJ 45 style connector An RJ 45 to RS 232 management cable is supplied with the switch The terminal port is set to the following spe...

Page 31: ...n fully populated with AT PWR3202 Power Supplies the AT RPS3204 unit can support up to four x600 switches simultaneously The AT RPS3204 Redundant Power Supply Module is hot swappable with the x600 swi...

Page 32: ...e is installed in the expansion slot of the x600 48Ts XP switch For an illustration see Figure 8 on page 18 This module provides a nonblocking switching configuration when there are connections on the...

Page 33: ...33 AC Power Connector The x600 switches have a single AC power supply socket on the back panel which has autoswitch AC inputs To power the switch on or off connect or disconnect the power cord Refer t...

Page 34: ...Chapter 1 Overview 34...

Page 35: ...stall an x600 switch The chapter contains the following sections Reviewing Safety Precautions on page 36 Unpacking a Switch on page 38 Installing the Power Cord Retaining Clip on page 39 Installing th...

Page 36: ...possibility of electric shock disconnect electric power to the product before connecting or disconnecting the LAN cables E1 Warning Do not work on equipment or cables during periods of lightning activ...

Page 37: ...ment par une batterie du m me type ou de type quivalent recommand e par le constructeur Les batteries doivent tre limin es conform ment aux instructions du constructeur E22 Warning Mounting of the equ...

Page 38: ...unit to Allied Telesis 2 Place the switch on a level secure surface 3 Make sure the following components are included in your switch package If any item is missing or damaged contact your Allied Teles...

Page 39: ...ower Cord Retaining Clip 2 Install the clip on the AC power connector on the back panel of the switch With the u of the clip facing down press the sides of the clip toward the center and insert the sh...

Page 40: ...remove the snap on plastic feet from the bottom of a switch You can leave the feet on 1 Place the switch upside down on a level secure surface 2 Using a flat head screwdriver remove the snap on plast...

Page 41: ...ACT PORT ACTIVITY 26 25 L A XFP XFP L A D C D C L A L A STACK PRES MSTR L A 1 2 SFP 1 3 5 7 9 11 13 15 17 19 21R 23R 2 4 6 8 10 12 14 16 18 20 22R 24R FAULT RPS MASTER PWR STATUS 21 22 23 24 SFP L A B...

Page 42: ...x600 switch perform the following procedure 1 Locate the RESET button which is on the right hand side of the faceplate 2 Press the RESET button with the tip of a pen or a similar nonconducting object...

Page 43: ...k cables to an x600 switch The chapter contains the following sections Twisted Pair and Fiber Optic Cable Specifications on page 44 Installing Optional Transceivers on page 46 Cabling the Twisted Pair...

Page 44: ...auto MDI MDI X feature A port where Auto Negotiation has been disabled defaults to MDI X Disabling Auto Negotiation may require manually configuring a port s MDI MDI X setting or using a crossover ca...

Page 45: ...rnet Switch Installation Guide 45 Optional Transceiver Cable Specifications The cable specifications for an optional SFP or XFP transceiver can be found in the transceiver s installation guide that is...

Page 46: ...you do remove the plug keep it for future use Unnecessary removal and insertion of a transceiver can lead to premature failure Warning A transceiver can be damaged by static electricity Be sure to obs...

Page 47: ...24Ts and x600 24Ts XP switches verify that the handle on the SFP transceiver is in the upright position as shown in Figure 24 to prevent inadvertently removing the transceiver Figure 24 Positioning H...

Page 48: ...Figure 25 Figure 25 Positioning SFP Handles on the x600 48Ts and x600 48Ts XP Switches 7 Repeat this procedure to install another SFP transceiver or go to Cabling the Twisted Pair and Fiber Optic Por...

Page 49: ...r and store the packaging material in a safe location 3 Position the transceiver with the label facing down 4 Slide the transceiver into the slot until it clicks into place Figure 27 Installing an XFP...

Page 50: ...Ports 50 5 Repeat this procedure to install a second XFP transceiver or go to Cabling the Twisted Pair and Fiber Optic Ports on page 51 For XFP optical and cabling specifications consult the document...

Page 51: ...where two or more network devices can communicate with each other over more than one network path do not connect the network cables forming the loop until you have activated a Spanning Tree Protocol o...

Page 52: ...the Up Position 2 Plug the power cord into the AC power connector on the back panel of the unit see Figure 29 Figure 29 Connecting the AC Power Cord 3 Connect the other end of the power cord to an app...

Page 53: ...switch to the Terminal Port on the front panel of the switch as shown in Figure 30 Figure 30 Connecting the Management Cable to the RJ 45 Terminal Port on the Switch 2 Connect the other end of the ca...

Page 54: ...Chapter 3 Cabling the Network Ports 54 Warranty Registration For warranty information go to the Allied Telesis web site at www alliedtelesis com...

Page 55: ...iver is Installed but the Status is Not Present on page 59 System Fault LED is Blinking on page 60 System Fault LED is Steadily On on page 61 Cannot Establish a Local Out of Band Management Session on...

Page 56: ...ollowing Make sure the power cord is securely connected to the power source and to the AC connector on the back panel of the switch Verify that the power outlet has power by connecting another device...

Page 57: ...and duplex mode manually the port defaults to MDI X Disabling Auto Negotiation may require manually configuring a port s MDI MDI X setting or using a crossover cable Make sure that the operating param...

Page 58: ...r an SFP transceiver refer to the installation instructions shipped with the module Check that the operating specifications for instance wavelength and maximum operating distance of the fiber optic po...

Page 59: ...n a transceiver slot but the Uplink Information menu in the AlliedWare PlusTM Operating System Software interface displays Not Present for that port do the following Verify that the transceiver is com...

Page 60: ...he switch is updating the active boot configuration file or a new version of the operating system software is in the process of being downloaded to the switch The LED stops blinking after the switch h...

Page 61: ...et the switch by disconnecting and reconnecting the AC power cord If the FAULT LED remains ON download a new version of the switch s operating system software For instructions refer to the AlliedWare...

Page 62: ...do the following Check that the RJ 45 serial management cable is securely connected to the serial terminal port on the switch and to the RS 232 port on the terminal or personal computer Check that th...

Page 63: ...nctions Intermittently If a switch functions intermittently check the system hardware status through the management interface Note the current voltage for the power supply compared to the optimum rati...

Page 64: ...Chapter 4 Troubleshooting 64...

Page 65: ...5 mm 1 72 in x 17 34 in x 12 0 in Weight x600 24Ts 3 86 kg 8 50 lb x600 24Ts XP 4 35 kg 9 60 lb x600 48Ts 4 88 kg 10 75 lb x600 48Ts XP 4 90 kg 10 80 lb Recommended Minimum Ventilation on All Sides 10...

Page 66: ...m 50 60 Hz Certifications EMI Emissions FCC Class A ICES 003 Class A EN55022 Class A EN61000 3 2 EN61000 3 3 VCCI Class A C TICK CE EMC Immunity EN55024 Electrical and Laser Safety EN60950 1 TUV EN608...

Page 67: ...configuration at 10 or 100 Mbps Table 11 lists the pin signals when a port is operating in the MDI X configuration at 10 or 100 Mbps The MDI MDI X setting is established automatically when a port is...

Page 68: ...Technical Specifications 68 Table 12 lists the pin signals when a port operating at 1000 Mbps Table 12 Pin Signals 1000 Mbps Pinout Pair 1 Pair 1 2 Pair 1 3 Pair 2 4 Pair 3 5 Pair 3 6 Pair 2 7 Pair 4...

Page 69: ...l Port Pinouts Table 13 lists the pin signals on the RJ 45 style serial terminal port Table 13 RJ 45 Style Serial Terminal Port Pin Signals Pin Signal 4 Data Carrier Detect 3 Transmit Data 6 Receive D...

Page 70: ...mbo Connector and Port Pin Layout Table 14 lists the definitions for the RPS 21 pin D combo port and connector pins 10 20 1 11 11 10 20 A1 1 A1 Table 14 RPS 21 pin Connector Pin Definitions Pin Defini...

Page 71: ...00 Layer 3 Gigabit Ethernet Switch Installation Guide 71 16 Ground 17 Ground 18 12 0 VDC sense 19 Ground 20 No connect A 1 12 0 VDC Table 14 RPS 21 pin Connector Pin Definitions Continued Pin Definiti...

Page 72: ...Appendix A Technical Specifications 72...

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