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Appendix C
Technical Support Fax Order
Name __________________________________________________________________
Company _______________________________________________________________
Address ________________________________________________________________
City ________________________ State/Province_______________________________
Zip/Postal Code ___________________ Country_______________________________
Phone _______________________________ Fax _______________________________
Incident Summary
Model number of Allied Telesyn product I am using _____________________________
Firmware release number of Allied Telesyn product _____________________________
Other network software products I am using (e.g., network managers)
______________________________________________________________________
______________________________________________________________________
Brief summary of problem _________________________________________________
______________________________________________________________________
Conditions (List the steps that led up to the problem.) ___________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Detailed description (Please use separate sheet)
Please also fax printouts of relevant files such as batch files and configuration files.
When completed, fax this sheet to the appropriate ATI office. Fax numbers can be found
on page 39.
