
17
Appendix B
Technical Support Fax Order
Name__________________________________________________________________________________
Company ______________________________________________________________________________
Address _______________________________________________________________________________
City ___________________________ State/Province____________________________________________
Zip/Postal Code _____________________ Country____________________________________________
Phone __________________________________ Fax____________________________________________
Incident Summary
Model number of Allied Telesyn product I am using ___________________________________________
Network software products I am using ______________________________________________________
_______________________________________________________________________________________
Brief summary of problem ________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
Conditions (List the steps that led up to the problem.) _________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
Detailed description (Use separate sheet, if necessary)
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
When completed, fax this sheet to the appropriate Allied Telesyn office. Fax numbers can be found on
page 21.