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Allied Telesis AT-1720AT User Manual Download Page 35

Troubleshooting

35

Allied Telesyn Technical Support Fax Order

Name ____________________________________________________

Company _________________________________________________

Address _____________________ City __________________________

State/Province________________ Zip/Postal Code ________________

Phone ______________________ Fax __________________________

Computer Characterization

Processor

❐

 286

❐

 386

❐

 486

❐

 Pentium (586)

Coprocessor _______________

RAM Memory ______________ Megabytes

Chip Set

❐ 

Chips & Technology

❐ 

Suntec

❐ 

VLSI

❐ 

Headlin

❐ 

G2

❐ 

Bioteq

❐ 

Paradigm

❐ 

UMC

❐ 

Symphony

❐ 

Eteq

❐ 

DFI

❐ 

Opti

❐ 

Del

❐ 

Hedaka

❐ 

IBM

❐ 

Other_______________________________________________

BIOS

❐

 Phoenix

❐

 Award

❐

 AMI

❐

 Other________________________

Version ______________

Ports

LPT1 IRQ _____

COM1 IRQ______

COM3 IRQ ___________

LPT2 IRQ _____

COM2 IRQ______

COM4 IRQ ___________

Adapter Card

❐ 

AT-1720T

❐ 

AT-1720AT

❐ 

AT-1720BT

❐ 

AT-1720FT

IRQ ________ I/O Base Address ______________

Boot ROM

❐ 

Installed

❐ 

Not installed

Adapter Card Driver

Filename ____________________________________
Size ________K

Timestamp _______________

Drive Controller

❐ 

MFM

❐ 

IDE

❐ 

SCSI

IRQ ________ Manufacturer _________________

Model/Rev ___________

Video Display Adapter

IRQ ________ Manufacturer _________________

Model/Rev ___________

Summary of Contents for AT-1720AT

Page 1: ...CA Bus Computers and IEEE 802 3 Compliant LANs User Manual AT 1720T for Twisted Pair Media AT 1720AT for AUI Port Adapter and Twisted Pair Media AT 1720BT for Thinnet Coaxial and Twisted Pair Media AT...

Page 2: ...ed to lost profits arising out of or related to this manual or the information contained herein even if Allied Telesyn has been advised of known or should have known the possibility of such damages FC...

Page 3: ...apter Card Drivers 15 Drivers for Workstations 15 Drivers for Servers 16 Driver Installation 17 Support for Multiple Adapter Cards 20 4 Cabling 21 Important 10BASE T Cable Considerations 21 10BASE2 RG...

Page 4: ...network operating system The technical support fax order form Warranty registration cards An Ethernet network adapter card The Allied Telesyn AT 1720 16 bit Ethernet Adapter Card provides a Micro Cha...

Page 5: ...k You must have an IBM PS 2 or compatible computer that meets the following requirements An MCA bus computer Approximately 32K of available RAM for the driver depending on the driver installed Table 1...

Page 6: ...etwork operating system software like Novell NetWare Microsoft LAN Manager Sun PC NFS or Banyan VINES You must also provide the necessary cables connectors and terminators In summary your networked PC...

Page 7: ...esyn network adapter card hardware software installation is explained in greater detail later in the chapter 1 Installing the adapter card in an MCA slot Physically install the card in the computer s...

Page 8: ...sistant diskette contains a guide to current readme files on that diskette and is recommended reading for the installer Installing the adapter card in an MCA slot Refer to the computer s manual for in...

Page 9: ...turer will refer to the Allied Telesyn files as option files which are on the option disk the Allied Telesyn CardAssistant diskette 1 To copy the option diskette verify that all floppy disk drives are...

Page 10: ...ive A 2 At your computer s keyboard hold down the control and keys and press the delete key This will reset your computer The first screen you see will be the Configuration Error screen of the configu...

Page 11: ...ble 1 Adapter Card Attributes and Choices Attribute Choices Meaning Interrupt request number IRQ 3 4 5 9 10 11 12 or 15 Use interrupt 3 4 5 9 10 11 12 or 15 to signal CPU I O Port Addresses 0400h 1400...

Page 12: ...allation has been successful up to this point go to Chapter 3 Network Adapter Card Drivers If you experience difficulties and need to run card diagnostics or view configuration parameters invoke the C...

Page 13: ...nstalling a driver viewing the card configuration or running diagnostics The message window under the menu lists available commands Running diagnostic checks with CardAssistant Invoking the CardAssist...

Page 14: ...then confirm that it still passes after the network connector is plugged in This method can help you isolate a problem Viewing AT 1720 configuration with CardAssistant 1 Invoke CardAssistant if neces...

Page 15: ...ROM Socket The AT 1720 card is shipped with an unpopulated boot ROM socket For a diskless workstation the card needs a boot ROM to allow it to load the operating system over the network If a ROM is in...

Page 16: ...files and sample configuration files Depending on your network you will need to install the right driver and possibly merge it with your network software Refer to the manuals supplied with your netwo...

Page 17: ...monly Used Workstation Drivers Network Software Card Driver Path Filename NetWare for DOS1 DOS AT17ODI COM NetWare Lite1 DOS AT17ODI COM Windows for Workgroups AT1700 DOS LAN Manager 2 x for DOS1 AT17...

Page 18: ...n your network software manuals are your best source General steps for copying a driver to your system Use the setup program on the CardAssistant diskette to copy the driver 1 Insert the diskette into...

Page 19: ...IPX to ODI The IPX ODI change in no way impairs the workstation s ability to function with your original NetWare software on the original unchanged network 1 Run CardAssistant setup17 exe and follow t...

Page 20: ...umber 6 The batch file e g AUTOEXEC BAT that you use to get on the network must contain these lines in the following order LSL AT17ODI IPXODI NETX F login 7 Now reboot the computer to load the new con...

Page 21: ...public domain IP protocol driver PROTMAN SYS you should not use another TCP IP stack concurrently More information on installing the NDIS driver and the packet driver in different environments is avai...

Page 22: ...re 1 AT 1720T UTP Port and RJ45 Connector Important 10BASE T Cable Considerations A serious problem exists concerning identification of modular cable for 10BASE T connections There are various grades...

Page 23: ...on the interface will usually indicate a valid link in such a case For the foregoing reasons it is absolutely vital that all cabling used with the 10BASE T adapter card connections is of level 3 4 5 o...

Page 24: ...el Cable Description AC Character Specification Twist Foot 10BASE T OK 1 Unshielded untwisted N A CCITT N A NO 2 Individual UTP 100 30 RS232 1BASE5 AT T PDS N A NO 3 Typical individual UTP 100 15 TI A...

Page 25: ...Not Used RJ45 Pin RJ45 Pin 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 1 Pair twisted as per Level 3 4 or 5 cable 1 A Not Used RD Not Used Not Used RD TD TD Not Used Not Used RD Not Used Not Used RD TD TD Not U...

Page 26: ...Ethernet RG58 coaxial cable The maximum segment length is 185 meters 606 ft and the minimum length between nodes is 0 5 meters 1 64 ft The coaxial cable should be connected to the adapter card via a...

Page 27: ...for 10BASE FL See Figure 6 Hazardous light emissions may exist in fiber optic systems Severe eye damage may result if precautions are not taken Never look into a transmitting fiber optic device trans...

Page 28: ...e 6 ST Type Connector for FOIRL and 10BASE FL Medium 10BASE5 AUI Connection The AT 1720AT offers both an RJ45 and an AUI port See Figure 7 and Figure 8 Figure 7 AUI Connector for Thicknet Drop Cable T...

Page 29: ...et backbone In Figure 8 you see a transceiver installed directly on the AUI port Table 5 shows Allied Telesyn direct connection micro transceivers available to interface the card with the medium of yo...

Page 30: ...network communication Communication Status Indicators Table 6 shows the functions of the four status indicators located below the RJ45 receptacle Table 6 AT 1720 Status Indicators LED Color Label Indi...

Page 31: ...n problems But if one of these local resources is not successful solving your problem you can obtain assistance directly from Allied Telesyn by fax or by telephone See Table 7 on page 34 for the neare...

Page 32: ...T Cable Considerations on page 21 Level 1 and 2 voice quality cable will not work properly If the cable is more or less round in section you probably have data grade cable correctly paired and no tra...

Page 33: ...r to your LAN administration manual for instructions on how to install your network software Get Technical Support You can contact the dealer where you bought your AT 1720 for local assistance If loca...

Page 34: ...d Italy Spain Australia New Zealand Greece Middle East Africa South America Voice 33 1 69 28 16 17 Fax 33 1 69 28 37 49 Germany Germany Switzerland Austria Eastern Europe Voice 01 30 83 56 66 Fax 49 3...

Page 35: ...dlin G2 Bioteq Paradigm UMC Symphony Eteq DFI Opti Del Hedaka IBM Other_______________________________________________ BIOS Phoenix Award AMI Other________________________ Version ______________ Ports...

Page 36: ...Detailed Description _______________________________________ ________________________________________________________ ________________________________________________________ _________________________...

Page 37: ...tware ______ Driver Installation ______ Adapter Card Operation ______ Driver Selection ______ Cabling ______ I found the following the most valuable _________________________________ _________________...

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