C613-22132-00 REV A
Carrier support
|
Page
38
5G Mobile Broadband UTM Firewall
Modem stops working
Try rebooting your router first. If this does not work, then capture a
show tech-support
display
and contact Allied Telesis at this email:
Firmware image is at slot 255
See the output below which is an extract from the
show 5g tech firmware
command. See that
the active firmware image is at slot 255. It should be from the range 1-3, but is displaying as 255.
Also, the firmware versions do not match between the preferred and current versions. This is an
example of a firmware upgrade which ended in error:
You can use the command
platform 5g carrier set
to another carrier, for example, in this case
platform 5g carrier set generic
. Or, try upgrading again to another release.
Try rebooting your router first. If this does not work, then capture a
show tech-support
display
and contact Allied Telesis at this email:
TYPE SLOT STATUS LRU FAILURES UNIQUE_ID BUILD_ID
PRI FF GOOD 0 0 0 012.007_000 01.07.13.00_ATT
PRI FF GOOD 0 0 0 030.012_001 03.04.03.00_DOCOMO
PRI FF GOOD 0 0 0 020.006_000 02.08.01.00_DT
PRI FF GOOD 0 0 0 030.012_000 03.04.03.00_GENERIC
PRI FF GOOD 0 0 0 030.016_000 03.04.03.00_TELSTRA
PRI FF GOOD 0 0 0 001.005_000 01.07.13.00_TMO
PRI FF GOOD 0 0 0 020.002_000 02.08.01.00_Telstra
PRI FF GOOD 0 0 0 012.012_000 01.07.19.00_VERIZON
Max PRI images: 50
AT!IMPREF
!IMPREF:
preferred
fw
version:
02.08.01.00
preferred
carrier
name:
DOCOMO
preferred
config
name:
DOCOMO_020.006_000
preferred
subpri
index:
000
current
fw
version:
03.04.03.00
current
carrier
name:
DOCOMO
current
config
name:
DOCOMO_030.012_000
current
subpri
index:
000
fw
version
mismatch
config
name
mismatch
AT!IMAGE
TYPE SLOT STATUS LRU FAILURES UNIQUE_ID BUILD_ID
FW 1 GOOD 127 0 0 ?_? 03.04.03.00_?
FW 2 GOOD 128 0 0 ?_? 03.04.03.00_?
FW 3 EMPTY 0 0 0
Max FW images: 3
Active FW image is at slot 255
