Manual 800 USB
Rev1.0
31
The following message appears when the following conditions have occurred:
1. Your ADSL USB modem modem has connected to the DSL service provider modem.
2. The ADSL USB modem modem is connected to the ISP network.
When your ADSL USB modem modem is not connected to the ISP network,
the following message appears:
If the DSL monitor detects an error, the icon will be:
If you move the mouse pointer over the icon it will show a description of the error, such as:
•
If the error message is "Couldn't communicate with device":
•
If you have not yet configured the modem, proceed to the Configuration Wizard
section to configure your DSL service and Internet access.
•
If you have already tried to configure the modem, try these options:
•
The USB cable is not firmly connected to your ADSL USB
modem modem or your computer.
•
Try running Configuration Wizard again to see if it can set up
modem.
•
If previous install or configuration was interrupted, you may have
to uninstall and then reinstall the Software.
•
Or the USB cable is broken. Please contact your customer
service.
•
If the error message is "Modem waiting for Tone", check these options:
•
Make sure that the telephone cord is plugged into the wall and into the correct
jack on the ADSL USB modem modem.
•
Check with DSL service provider to make sure that DSL is enabled on phone
line.