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TROUBLESHOOTING
Customer Support
www.allianceair.co.za
Troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
The Air Fryer is not plugged Plug cord into the wall outlet. To begin,
in.
press the red POWER button.
The Air Fryer has turned itself Make sure the frying basket /drawer is
The AIR FRYER does
assembled correctly and fully inserted
not work
OFF.
into the Air Convection Fryer body.
Cooking mode is not set.
Press MENU button until the desired
food option illuminates. Press the
Not press the START button
START button to begin operation
Fry smaller batches of food.
The
frying
basket
is Increase the cook TEMP.
Food not cooked
overloaded.
Shake foods 2x or 3x during the
cooking process.
The TEMP is too low.
Increase TEMP and TIME.
Food is not fried crisp Some food needs to be put in Apply a light, even coat of spray oil to
a little oil before frying.
food before frying.
The
frying
basket
is The food in the basket can not exceed
Frying basket /drawer overloaded.
the MAX line.
can't slide into the Air
Fryer body properly
The basket is not put into the Put the basket into the drawer properly.
drawer properly.
Place the fried basket handle
The handle is jammed.
horizontally.
Fry oily food.
It is normal phenomenon.
White smoke coming
from the Air Fryer
Frying basket and drawer After using and cool it down, please
have not been cleaned.
clean the basket and drawer.
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please add service provider details
