Alliance Laundry Systems HTELXFSP281CW01 Troubleshooting Manual Download Page 1

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www.comlaundry.com

roubleshooting

SWD453C

Part No. 803404

May 2010

Commercial

Stacked Washer/

Dryers

Refer to Page 6 for Model Numbers

Summary of Contents for HTELXFSP281CW01

Page 1: ...www comlaundry com Troubleshooting SWD453C Part No 803404 May 2010 Commercial Stacked Washer Dryers Refer to Page 6 for Model Numbers...

Page 2: ......

Page 3: ...otor Thermal Protector 20 9 Dryer Motor Runs But Cylinder Does Not Turn 21 10 Dryer Motor Does Not Stop 22 11 Dryer Runs Only When Door is Open 23 12 Dryer Heating Assembly Does Not Heat or Burner Doe...

Page 4: ...splay 66 40 Door Open 68 41 Motor Will Not Start 70 42 No Heat Electric 72 43 No Heat Gas 74 Section 7 Adjustments 76 44 Cabinet Leveling Legs 76 45 Washer Loading Door 77 46 Washer Motor Belt Tension...

Page 5: ...structions IMPORTANT The word IMPORTANT is used to inform the reader of specific procedures where minor machine damage will occur if the procedure is not followed NOTE The word NOTE is used to communi...

Page 6: ...ician and using authorized factory parts To reduce the risk of electric shock fire explosion serious injury or death Disconnect all electric power to the machine and accessories before servicing Close...

Page 7: ...t Alliance Laundry Systems at 920 748 3950 for the name and address of the nearest authorized parts distributor For technical assistance call either of the numbers listed below 920 748 3121 Ripon Wisc...

Page 8: ...XFSP291CW01 HTELYFSP281CW01 HTELYFSP291CW01 HTGLXFSP091CW01 JT1DEFSP411EW01 JT1DGFSP411EW01 JT1DMFSG411EN01 JT2DEFSP411EW01 JT2DGFSP411EW01 JT2DMFSG411EN01 JTEDEFSP301EW01 JTGDEFSP301EW01 NT1LXFSP401U...

Page 9: ...ASHER DRYER Pressure Switch Located inside control cabinet Electronic Control Mounted to back side of control panel Electric Drain Pump or Drain Valve Motor Outer Tub Inner Basket Mixing Valve Exhaust...

Page 10: ...ith water until it is great enough to activate the pressure switch which then causes the wash fill to stop The agitate cycle tumbles the clothing in a clockwise direction for a period of 15 seconds pa...

Page 11: ...e switch status to the electronic control The inverter control is powered through the door switch door lock switch and electronic control The inverter control also alerts the electronic control to any...

Page 12: ...orrect coin drop problems Oil residue will prevent coins from rolling properly IMPORTANT Do not bend or damage mechanical parts within coin drop To reduce the risk of electric shock fire explosion ser...

Page 13: ...tions Yes No Yes SWD1714S Is proper electrical power supplied to coin drop Incorrect electrical connection may prevent coins from registering in coin drop Is coin drop clean Residue or lint build up m...

Page 14: ...o clear possible coin jams Refer to Figure 2 2 Manually hold down coin drop cover and insert coin Refer to Figure 3 3 If coin drop now operates properly replace tension spring using instructions on fo...

Page 15: ...gure 8 12 Use a small flathead screwdriver to push spring under center tab Refer to Figure 9 13 Lift spring gently to place in position under left tab 14 Push spring to right until it snaps into posit...

Page 16: ...reduce the risk of electric shock fire explosion serious injury or death Disconnect all electric power to the machine and accessories before servicing Close gas shut off valve to gas dryer before serv...

Page 17: ...that the machine is properly grounded Washer motor not grounded Disconnect electric power before servicing motor W502 WARNING 4 No Spin Due to Out of Balance Switch Wiring Problem Starting Serial Nos...

Page 18: ...paired with UL approved terminals e After replacing or repairing the wire harness wrap electrical tape around wires in two locations as indicated below and in Figure 10 Then secure the harness wires t...

Page 19: ...it spin at high speed Motor and motor control board are operating properly Do not replace them Yes With no load rapid advance to final spin or select spin only cycle Close door and start washer BEFORE...

Page 20: ...ious injury or death Disconnect all electric power to the machine and accessories before servicing Close gas shut off valve to gas dryer before servicing Never start machine with any guards panels rem...

Page 21: ...nd start windings Check for foreign objects jammed in blower wheel Yes Is motor dead won t run Refer toAdjustments section to check start switch start windings and main windings Yes Has motor overload...

Page 22: ...washer load is a normal dryer load Maximum load dryer cylinder one half full of wet clothes Yes Is clothes cylinder binding Check cylinder for binding and out of round condition Check front and rear b...

Page 23: ...Is idler lever spring broken weak or disconnected Replace or reconnect spring Yes Is there oil on cylinder Wipe oil from cylinder Yes Is belt inside out Reinstall belt with ribbed surface against cyli...

Page 24: ...Does Not Stop Dryer motor does not stop Is wiring to motor switch incorrect Refer to wiring diagram Yes Is motor centrifugal switch sticky or plugged with lint No Remove dust or lint and spray with a...

Page 25: ...ry Systems LLC DO NOT COPY or TRANSMIT Dryer Troubleshooting 11 Dryer Runs Only When Door is Open Dryer runs only when door is open Is door switch miswired Rewire door switch Refer to wiring diagram Y...

Page 26: ...Make sure both fuses are good Yes Is limit thermostat inoperative Test thermostat and replace if inoperative Yes Electric Models Is heater assembly inoperative Test heater assembly and replace if col...

Page 27: ...main harness Reconnect as required Test igniter and replace if inoperative Refer to Dryer Test Procedures section Gas Models Is igniter inoperative Gas Models Is sensor inoperative Test sensor and rep...

Page 28: ...Supply Sufficient Gas Dryer Models Gas dryer models Igniter does not glow gas supply sufficient Is there power to power leads on valve pink and blue wires Check thermostats motor switch and wiring No...

Page 29: ...s Yes Is weather hood flapper restricted No Is burner heat holding sensor contacts open Replace sensor or correct gas supply problem No No SWD1696S Refer to Installation Instructions supplied with uni...

Page 30: ...n No Is gas supply insufficient Check gas supply and pressure Make sure gas shut off valve is turned on No Yes SWD1697S Replace gas valve in warranty or replace coils out of warranty Refer to Dryer Te...

Page 31: ...ons supplied with unit for exhaust requirements Yes Gas Models Is dryer properly equipped for type of gas used Refer to Gas Burner Conversion Procedures supplied in gas burner conversion kit Gas Model...

Page 32: ...ystem requirements Is exhaust duct made of plastic or thin foil No Replace with rigid or semi rigid metal exhaust duct Yes Is lint filter clogged Clean lint filter Yes Is there lint in internal dryer...

Page 33: ...leak at front panel seal Check and replace seal if necessary Check and replace seal s if necessary Is there an air leak at cylinder seal s Is there an air leak at blower seal Check and replace seal if...

Page 34: ...r heater assembly or burner does not shut off Is motor switch inoperative Must be in a heat setting Test switch and replace if inoperative Yes Motor does not stop No Refer toDryer Motor Does Not Stop...

Page 35: ...emove excess water Yes Is laundry load too small Add one or two bath towels to load Is there excessive lint on lint filter Clean lint filter Is exhaust system improper or inadequate Refer to Installat...

Page 36: ...completed No Allow the dryer to complete the cycle through the cool down to the OFF position Yes Is cycling thermostat inoperative Test cycling thermostat and replace if inoperative No Yes SWD1702S A...

Page 37: ...ssive chattering or vibrating noise in dryer Is idler spring inoperative Remove lower access panel Set dryer to normal cycle and allow it to heat to operating temperature If the belt vibrates as it ro...

Page 38: ...Whistling Noise in Dryer Excessive humming or whistling noise in dryer Is blower housing inoperative If the abnormal operating noise is loudest at the vent exit the problem is originating from the bl...

Page 39: ...cription Cause Corrective Action EI01 Transmission Failure Communication failure Re aim external device and try again EI02 Time out Error Communication failure Re aim external device and try again EI0...

Page 40: ...al point Lit Network Communication Error Communication problem Wait for 1 5 minutes for error to clear If error doesn t clear power down and power up the machine If error persists replace control or n...

Page 41: ...dures E oP models equipped with heater Open Thermistor Error Thermistor circuit opens while heating Heater will turn off and cycle will continue E SH models equipped with heater Shorted Thermistor Err...

Page 42: ...rect use of IR No Yes Check PDA set up Com port Baud Rate Is there any control response Yes Make sure that SDIO IrDA card is installed if required on PDA No If PDA displays control mismatch select pro...

Page 43: ...nnector properly seated on the control board No Properly reseat connection and conduct diagnostic test again Yes From the coin drop is the 3 pin connector properly plugged in Yes No Properly reseat co...

Page 44: ...et and check for proper supply voltage No Yes 1 No Is there 24 Volt AC at the output side of the transformer Refer to machine serial plate for correct voltage Is there 220 240 VAC or 120 VAC to the pr...

Page 45: ...right Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Washer Electronic Control Troubleshooting No Visible Display on Control FLW1779S 2 3 1 Refer to washer nameplate on rear panel for proper vol...

Page 46: ...start Vend satisfied Is there 220 240 VAC or 120 VAC across H3 5 and H7 5 on the control board 1 2 Yes Replace the electronic Control Board No Is there 220 240 VAC or 120 VAC to the blk input wire to...

Page 47: ...ht Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Washer Electronic Control Troubleshooting Washer Will Not Start door Displayed FLW1779S 2 1 Refer to washer nameplate on rear panel for proper v...

Page 48: ...Is there 220 240 VAC or 120 VAC across terminals H3 4 and H7 5 on the electronic control 1 No Yes Washer will not start Vend satisfied Replace the electronic control board Replace the door lock assemb...

Page 49: ...ght Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Washer Electronic Control Troubleshooting Washer Will Not Start E dL on Display FLW1779S 1 Refer to washer nameplate on rear panel for proper v...

Page 50: ...ring from pressure switch or replace pressure switch Is there 220 240 VAC or 120 VAC across terminals H9 6 to H1 1 hot and H9 3 to H1 1 cold Yes No No Replace motor control board Replace mixing valve...

Page 51: ...e Laundry Systems LLC DO NOT COPY or TRANSMIT Washer Electronic Control Troubleshooting Washer Will Not Fill Machine empty No E SP on Display FLW1779S 3 1 2 2 Refer to washer nameplate on rear panel f...

Page 52: ...VAC to the over level terminal on pressure switch to neutral Yes No Replace inoperative pressure switch Is there 220 240 VAC or 120 VAC across the coil of either the hot or cold water solenoid Yes No...

Page 53: ...1 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Washer Electronic Control Troubleshooting Washer Overflows FLW1779S 2 2 1 Refer to washer nameplate on rear panel for proper voltage an...

Page 54: ...d the white wire going to the pump or drain valve Is there 220 240 VAC or 120 VAC across terminals H7 2 and H7 5 If the pump or drain valve does not operate check for blockage Replace if necessary Cor...

Page 55: ...ht Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Washer Electronic Control Troubleshooting Pump or Drain Valve Does Not Operate FLW1779S 2 1 Refer to washer nameplate on rear panel for proper v...

Page 56: ...ectronic control to motor control Is there continuity through each wire of the harness from H8 on the electronic control to H7 on the motor control Yes Change the motor control Change the harness Rest...

Page 57: ...liance Laundry Systems LLC DO NOT COPY or TRANSMIT Washer Electronic Control Troubleshooting Serial Communication Error E SP on Display FLW1779S 3 2 1 4 Refer to washer nameplate on rear panel for pro...

Page 58: ...Does Not Run E dF on Display Motor does not run E df on display 1 No Is there continuity between motor terminals Refer to values at right Yes Check motor plug or replace motor control Replace motor F...

Page 59: ...ight Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Washer Electronic Control Troubleshooting Motor Does Not Run E dF on Display FLW1779S 1 Refer to washer nameplate on rear panel for proper vol...

Page 60: ...d with Heater E oP or E SH Displayed No Yes 2 1 Check wiring to thermistor Measure resistance at terminals H9 1 and H9 2 electronic control Is resistance value between 500 and 35 000 ohms Measure resi...

Page 61: ...803404 59 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Washer Electronic Control Troubleshooting Washer Will Not Heat Models Equipped with Heater E oP or E SH Displayed FLW1780S 2 1...

Page 62: ...eater s Verify water temperature is less than selected cycle temperature set point Is there 230 volts across terminals A1 A2 on the heat relay No Yes No Correct wiring between the heat relay coil and...

Page 63: ...1 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Washer Electronic Control Troubleshooting Washer Will Not Heat Models Equipped with Heater 3 Phase Heater Machines Only FLW1780S 2 1 1...

Page 64: ...osion serious injury or death Disconnect all electric power to the machine and accessories before servicing Close gas shut off valve to gas dryer before servicing Never start machine with any guards p...

Page 65: ...Alrm Break in Alarm Error Service the door or coin vault switches OFF Break in Alarm Shutdown Error Service the door or coin vault switches E OP Open Temperature Sensor Error Open temperature sensor c...

Page 66: ...ly seated in its receptacle Is the 3 pin connector between the coin drop and the control connected correctly Are wires exiting coin drop optical sensor cracked or broken Start coin drop diagnostic tes...

Page 67: ...ual for correct use of IR No DRY1859S Check PDA Set up comport baud rate and consumer IR bit Does the control display EIOF or C If PDA displays control mismatch select proper control type Communicatio...

Page 68: ...transformer Are there 24 volts AC across terminals H1 3 and H1 1 on the control Correct wiring to the primary of the transformer Make sure the machine is plugged in and power is on Are there 24 Volts...

Page 69: ...803404 67 Dryer Electronic Control Troubleshooting Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT No Display DRY1863S 1 2 3...

Page 70: ...wiring to door switch Check operation of the door switch Replace if necessary Is there voltage across terminals H3 1 and H3 6 Is there voltage on the N O terminal of the door switch to a neutral wire...

Page 71: ...803404 69 Dryer Electronic Control Troubleshooting Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Door Open DRY1863S 1 2 3 4...

Page 72: ...ltage across H3 4 and H3 6 on the control Is there voltage across H3 1 and H3 6 on the control Replace the motor Correct the wiring to the motor Replace the electronic control Refer to door open troub...

Page 73: ...803404 71 Dryer Electronic Control Troubleshooting Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Motor Will Not Start DRY1863S 1 2 3...

Page 74: ...e on FS 1 on the control to L2 Is there voltage on FS 2 on the control board to L2 Check for proper operation of centrifugal switch on motor Does it operate properly Replace heating element Check and...

Page 75: ...803404 73 Dryer Electronic Control Troubleshooting Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT No Heat Electric FLW1864S 1 2 3 4 5 6 7 8...

Page 76: ...2 3 neutral on the control Correct wiring between FS 1 and limit thermostat Is there voltage across FS 2 and H2 3 neutral on the control Make sure unit is calling for heat Check operation of thermisto...

Page 77: ...803404 75 Dryer Electronic Control Troubleshooting Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT No Heat Gas DRY1863S 1 6 2 3 5 4...

Page 78: ...orted structures is not recommended b Place a level on the cabinet top and check if unit is level from side to side and front to back NOTE Level must be on a raised portion of top panel Refer to Figur...

Page 79: ...any guards panels removed Whenever ground wires are removed during servicing these ground wires must be reconnected to ensure that the machine is properly grounded Washer motor not grounded Disconnect...

Page 80: ...access panel opening on rear panel a While supporting lower front access panel remove two screws from bottom edge of access panel and remove panel b Working through the access door opening place a lo...

Page 81: ...or bezel to inner door bezel Refer to Figure 15 c Pull hinge side of outer bezel away from door and slide forward Refer to Figure 15 d Remove two screws and nuts holding door catch to door and remove...

Page 82: ...ng Close gas shut off valve to gas dryer before servicing Never start machine with any guards panels removed Whenever ground wires are removed during servicing these ground wires must be reconnected t...

Page 83: ...ounded Disconnect electric power before servicing motor W502 WARNING 48 Shipping Braces All stacked washer dryers when shipped from the factory are equipped with two factory installed shipping support...

Page 84: ...nel c Add coins or card to satisfy vend d Close the loading door Start the dryer in a heat setting refer to Operating Instructions supplied with the dryer The dryer will start the igniter will glow re...

Page 85: ...ling through coin drop blow compressed air though coin entry and along the side of the coin drop Refer to Figure 19 d Insert a coin through the coin drop If coin does not roll through drop continue wi...

Page 86: ...o ensure that pendulum swings freely Refer to Figure 22 j Check coin drop sensor for dust or dirt on eyes Wipe eyes with dry cotton swab Refer to Figure 23 IMPORTANT DO NOT use isopropyl alcohol to cl...

Page 87: ...servicing motor W502 WARNING 51 Cleaning Electronic Coin Drop NOTE The electronic coin drop should be cleaned once a year Clean the drop more often if it is exposed to high levels of residue or lint...

Page 88: ...res must be reconnected to ensure that the machine is properly grounded Washer motor not grounded Disconnect electric power before servicing motor W502 WARNING NOTE Do not overbend the spring by openi...

Page 89: ...these ground wires must be reconnected to ensure that the machine is properly grounded Washer motor not grounded Disconnect electric power before servicing motor W502 WARNING f Clean light sensors wit...

Page 90: ...electric power before servicing motor W502 WARNING Section 8 Dryer Test Procedures IMPORTANT Electrical test procedures in this service manual are performed by using a Volt Ohm meter Tests can also b...

Page 91: ...opper wire Inoperative start switch Replace switch Unplug the motor wire harness from the motor connection block before starting this test B Manually depress actuator Continuity broken between switch...

Page 92: ...ower before servicing motor W502 WARNING d Motor Windings Refer to SECTION 10 for Internal Wiring of the Dryer Motor Switch Disconnect electric power to dryer before performing any of the following st...

Page 93: ...ING 53 Motor Switch a Remove motor and exhaust fan assembly b Remove the two motor switch attaching screws Refer to Figure 38 Disconnect switch leads Remove motor switch c Remove thermal overload prot...

Page 94: ...ted between top of motor switch and plastic clip Lift up on handle of screwdriver until both clip and thermal overload protector detach from motor switch Refer to Figure 34 d Attach the thermal overlo...

Page 95: ...e current to travel around the secondary coil and through the igniter causing the igniter to get hot c Burner Circuit In approximately 30 seconds the igniter attains ignition temperature and ignition...

Page 96: ...ls on the dryer harness plug that would correspond to terminals 1 and 2 on the coil Figure 35 Meter should register line voltage in all Fabric settings except FLUFF which should read zero VAC g If met...

Page 97: ...off valve Refer to Figure 18 d Remove wires from sensor terminals e Set test meter to read Ohms and put meter probes on sensor terminals Meter should read zero Ohms If meter registers an Ohm reading o...

Page 98: ...is open then replace BOTH the thermal fuse and the limit thermostat 60 Heater Assembly Electric Models a While supporting the access panel remove two screws from bottom edge of access panel b Gently l...

Page 99: ...02 WARNING 62 Door Switch a While supporting the access panel remove two screws from bottom edge of access panel b Gently lower the access panel to disengage locators from bottom edge of front panel c...

Page 100: ...s removed Whenever ground wires are removed during servicing these ground wires must be reconnected to ensure that the machine is properly grounded Washer motor not grounded Disconnect electric power...

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