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18

802850

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

Troubleshooting

9. Washer Will Not Start – Door Open Error (Wash/Rinse LEDs Flashing – 

Door must be closed and attempting to lock)

Is there  

120 VAC across 

"H4-5" to "H6-5" on the 

machine

control? 

(1)

(2)

Yes

No

Is there 120 VAC

from the RED wire

on door lock assembly

to neutral?

Replace the  
door switch.

Replace machine
control.

Yes

No

Is there  

120 VAC from  

the BLK wire on the door

switch to 

neutral?  

(3)

Correct wiring
to the door switch.

Replace door
lock assembly.

Yes

No

FLW1775S

Summary of Contents for AFB50RSP111TW01

Page 1: ...www comlaundry com Troubleshooting FLW1536C Part No 802850R2 August 2011 Home Frontload Washers Refer to Page 6 for Model Numbers...

Page 2: ......

Page 3: ...Starting Machine Serial No 0911014603 11 5 No Spin Washer 11 6 Troubleshooting Shock Absorbers 13 7 Error Code Listing 15 8 Washer Will Not Start No LEDs Lights Lit No response to start switch 16 9 W...

Page 4: ...2 802850 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Notes...

Page 5: ...s IMPORTANT The word IMPORTANT is used to inform the reader of specific procedures where minor machine damage will occur if the procedure is not followed NOTE The word NOTE is used to communicate inst...

Page 6: ...ecommends contacting an authorized technician and using authorized factory parts To reduce the risk of electric shock fire explosion serious injury or death Disconnect electric power to the washer bef...

Page 7: ...t Alliance Laundry Systems at 920 748 3950 for the name and address of the nearest authorized parts distributor For technical assistance call either of the numbers listed below 920 748 3121 Ripon Wisc...

Page 8: ...Laundry Systems LLC DO NOT COPY or TRANSMIT Introduction Model Identification Information in this manual is applicable to these machines AFB50RSP111TW01 AFN50FSP111TW01 AFN50RSP111TW01 AFN51FSP111TN01...

Page 9: ...Introduction Theory of Operation Front Control Shown FLW1774S Control Located in control cabinet Cycle Selector Start Switch Mixing Valve Pressure Switch Located in control cabinet Inner Basket Outer...

Page 10: ...sists of agitation for a predetermined amount of time then a spin mode with the pump running while the machine goes into a series of 4 short 500 RPM spins After all the rinse cycles have been complete...

Page 11: ...ct this condition replace the belt To reduce the risk of electric shock fire explosion serious injury or death Disconnect electric power to the washer before servicing Never start the washer with any...

Page 12: ...h continued Figure 1 To reduce the risk of electric shock fire explosion serious injury or death Disconnect electric power to the washer before servicing Never start the washer with any guards panels...

Page 13: ...roximately 4 5 inches 11 43 cm from end of terminals 3 The harness should be secured to the inverter control shield with a wire tie 4 The tie should wrap around the third section of tape on the harnes...

Page 14: ...is aborted ONLY proper loading can correct problem Yes Is there a slow drain clogged pump or oversudsing condition Pressure switch must register an empty condition before unit will enter spin Clear d...

Page 15: ...d all four shocks should be replaced 3 Check base of washer below shock absorbers for grease or oil Shocks are not oil filled Any oil is from grease used internally to lubricate damper of shock A smal...

Page 16: ...ctric shock fire explosion serious injury or death Disconnect electric power to the washer before servicing Never start the washer with any guards panels removed Whenever ground wires are removed duri...

Page 17: ...control will enter Error Mode The control will turn off all outputs and flash the WASH and RINSE LEDs one second on one second off to indicate a door open error This is a fatal error The machine must...

Page 18: ...Is there 120 VAC to control transformer 2 3 No Yes Yes Is there continuity across terminals H9 3 to H9 7 on the machine control when the start switch is depressed Replace machine control No Yes 1 Is...

Page 19: ...802850 17 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Washer Will Not Start No LEDs Lights Lit No response to start switch 120 VAC 60Hz 3 2 1...

Page 20: ...closed and attempting to lock Is there 120 VAC across H4 5 to H6 5 on the machine control 1 2 Yes No Is there 120 VAC from the RED wire on door lock assembly to neutral Replace the door switch Replace...

Page 21: ...19 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Washer Will Not Start Door Open Error Wash Rinse LEDs Flashing Door must be closed and attempting to lock 120 VAC 60Hz...

Page 22: ...or strike adjustment and or wiring Replace door lock if necessary Yes Is there 120 Volts at machine control terminals H4 4 to H6 5 Replace machine control No Yes Is there 120 Volts at the door lock be...

Page 23: ...802850 21 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Washer Will Not Start No Door Lock Door LED Flashing 120 VAC 60Hz 2 1 3 4...

Page 24: ...11 Motor Will Not Run Door Final Spin LEDs Flashing 1 No Is there continuity between motor terminals Refer to values at right Yes Replace motor control Replace motor FLW1712S Motor Resistance Values T...

Page 25: ...802850 23 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Motor Will Not Run Door Final Spin LEDs Flashing 120 VAC 60Hz 1...

Page 26: ...No No Is there 120 Volts at terminals H9 1 to H1 1 on the motor control board Yes 1 2 3 Yes Replace pressure switch Correct wiring between machine control and pressure switch Yes No No Replace motor...

Page 27: ...802850 25 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Washer Will Not Fill No Communication Error Wash Door LEDs Flashing 120 VAC 60Hz 2 1 3 4 4...

Page 28: ...120 Volts at the over level terminal on pressure switch to H6 5 on machine control Yes No Replace inoperative pressure switch Is there 120 Volts across the coil of either the hot or cold water soleno...

Page 29: ...802850 27 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Washer Overflows 120 VAC 60Hz 1 2 2...

Page 30: ...BLK and the WHT wire going to the pump Is there 120 Volts from H6 2 to H6 5 on the machine control NOTE Check at beginning of spin drain portion of cycle If the pump does not operate check for obstru...

Page 31: ...802850 29 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Pump Does Not Operate 120 VAC 60Hz 2 1...

Page 32: ...use Correct wiring between machine control and motor control Is there continuity through each wire of the harness from H2 on the machine control to H7 on the motor control Yes Replace the harness NOTE...

Page 33: ...802850 31 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Serial Communication Error Final Spin Rinse LEDs Flashing 120 VAC 60Hz 1 2 3 4...

Page 34: ...No Yes Check wiring to thermistor Is the pressure switch satisfied The heater will not come on until the pressure switch is satisfied No Yes 2 1 Replace machine control Replace thermistor heater assem...

Page 35: ...pyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Washer Will Not Heat Open Shorted Temperature Sensor Heating LED Flashing at End of Cycle Models equipped with heater 120 V...

Page 36: ...ce temperature select switch Is there 120 Volts across terminals 1 2 on the heat relay No Replace machine control Is there 120 Volts between terminal 3 on the heat relay and neutral Is the pressure sw...

Page 37: ...802850 35 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Washer Will Not Heat Models equipped with heater 120 VAC 60Hz 3 1 2 4...

Page 38: ...36 802850 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Troubleshooting Notes...

Page 39: ...ion during operation f Place rubber feet on all four leveling legs Refer to Figure 4 g Verify that washer doesn t rock h If unit vibrates or shakes during operation follow additional leveling procedur...

Page 40: ...that the washer is properly grounded Motor not grounded Disconnect electric power before servicing motor W485 WARNING 19 Loading Door a Open loading door b The loading door can be adjusted up or down...

Page 41: ...ure 6 c Pull hinge side of outer bezel away from door and slide forward Refer to Figure 6 d Remove two screws and nuts holding door catch to door and remove door catch e Install new door catch and tig...

Page 42: ...asher before servicing Never start the washer with any guards panels removed Whenever ground wires are removed during servicing these ground wires must be reconnected to ensure that the washer is prop...

Page 43: ...upporting lower front access panel remove two screws from bottom edge of access panel and remove panel b Working through the lower front access door opening place a locking pliers on the metal rod and...

Page 44: ...re servicing motor W485 WARNING 22 Shipping Braces All frontload washers when shipped from the factory are equipped with two factory installed shipping supports DO NOT remove this shipping material un...

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