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Rockwell Automation Publication 2097-UM001D-EN-P - November 2012
Chapter 7
Troubleshooting the Kinetix 300 Drive System
General Troubleshooting
See the
section below to identify anomalies, potential causes, and
appropriate actions to resolve the anomalies. If anomalies persist after attempting
to troubleshoot the system, contact your Allen-Bradley representative for further
assistance. To determine if your Kinetix 300
drive has an error, see the table
below.
Display Behavior
By default, if there is no activity on the input keypad for 30 seconds, the Kinetix
300 drive continuously scrolls the drives' IP address.
Upon powerup, the display shows its status: diS (disabled) or run (enabled), then
after 30 seconds, the drive alternately scrolls the drives' IP address along with its
status.
If the Kinetix 300 drive is faulted, the drive displays the fault code (non-
scrolling). Then after 30 seconds, the drive alternately scrolls the drives' IP
address along with its fault code.
Error Codes
The following list is designed to help you resolve anomalies.
When a fault is detected, the status indicator displays an E and a two-digit error
code until the anomaly is cleared.
Table 66 - Error Codes
Error
Code
Anomaly
Possible Cause
Action/Solution
–
Status indicator not displaying any messages.
No AC power or back-up power.
Verify AC power or back-up power is applied to the
Kinetix 300 drive.
Internal power supply malfunction.
Call your Allen-Bradley representative.
–
Motor jumps when first enabled.
Motor wiring error.
Check motor wiring.
Incorrect motor chosen.
Verify the proper motor is selected.
E04
Motor overtemperature.
Motor thermostat trips due to:
•
High motor ambient temperature.
•
Excessive current.
•
Operate within (not above) the continuous
torque rating for the ambient temperature 40 °C
(104 °F) maximum).
•
Lower ambient temperature, increase motor
cooling.
Motor wiring error.
Check motor wiring.
Incorrect motor selection.
Verify the proper motor has been selected.
E06
Hardware overtravel.
Dedicated overtravel input is inactive.
•
Check wiring.
•
Verify motion profile.
E07
Feedback lost.
The feedback wiring is open, shorted, or missing.
•
Check motor encoder wiring.
•
Make sure that the motor is recognized from
drive's Web-based configuration motor screen.