Power, Control and Information Solutions Headquarters
Americas: Rockwell Automation, 1201 South Second Street, Milwaukee, WI 53204-2496 USA, Tel: (1) 414.382.2000, Fax: (1) 414.382.4444
Europe/Middle East/Africa: Rockwell Automation NV, Pegasus Park, De Kleetlaan 12a, 1831 Diegem, Belgium, Tel: (32) 2 663 0600, Fax: (32) 2 663 0640
Asia P
acific: Rockw
ell Automation, Level 14, Core F, Cyberport 3, 100 Cyberport Road, Hong Kong, Tel: (852) 2887 4788, Fax: (852) 2508 1846
www.rockwel lauto
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ation.co
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Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its
products. At
http://www.rockwellautomation.com/support/
, you can find technical manuals,
a knowledge base of FAQs, technical and application notes, sample code and links to software
service packs, and a MySupport feature that you can customize to make the best use of these
tools.
For an additional level of technical phone support for installation, configuration and
troubleshooting, we offer TechConnect support programs. For more information, contact
your local distributor or Rockwell Automation representative, or visit
http://www.rockwellautomation.com/support/
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the
information provided in this manual. You can also contact a special Customer Support
number for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when
shipped from the manufacturing facility. However, if your product is not functioning and
needs to be returned, follow these procedures.
Documentation Feedback
Please forward us your comments and suggestions using form
RA-DU002
.
United States or
Canada
1.440.646.3434
Outside United States
or Canada
Use the Worldwide Locator at
http://www.rockwellautomation.com/support/
or contact your
local Rockwell Automation representative.
United States
Contact your distributor. You must provide a Customer Support
case number (call the phone number above to obtain one) to your
distributor to complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for
the return procedure.
Publication 440R-IN078A-EN-P - January 2014
Copyright © 2014 Rockwell Automation, Inc. All rights reserved.
Allen-Bradley and Rockwell Automation are trademarks of Rockwell Automation, Inc. Guardmaster is a registered trademark of
Rockwell Automation, Inc. EtherNet/IP is a trademark of ODVA.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
