Publication
1756-IN584B-EN-P - August 2003
PN 957831-33
Supersedes Publication 1756-IN584A-EN-P-EN-P - July 2003
Copyright © 2003 Rockwell Automation. All rights reserved. Printed in the U.S.A.
Rockwell Automation Support
Rockwell Automation provides technical information on the web to assist you
in using our products. At http://support.rockwellautomation.com, you can
find technical manuals, a knowledge base of FAQs, technical and application
notes, sample code and links to software service packs, and a MySupport
feature that you can customize to make the best use of these tools.
For an additional level of technical phone support for installation,
configuration and troubleshooting, we offer TechConnect Support programs.
For more information, contact your local distributor or Rockwell Automation
representative, or visit http://support.rockwellautomation.com.
Installation Assistance
If you experience a problem with a hardware module within the first 24 hours
of installation, please review the information that’s contained in this manual.
You can also contact a special Customer Support number for initial help in
getting your module up and running:
New Product Satisfaction Return
Rockwell tests all of our products to ensure that they are fully operational
when shipped from the manufacturing facility. However, if your product is not
functioning and needs to be returned:
United States
1.440.646.3223 Monday – Friday, 8am – 5pm EST
Outside United States
Please contact your local Rockwell Automation representative for any
technical support issues.
United States
Contact your distributor. You must provide a Customer Support case number
(see phone number above to obtain one) to your distributor in order to
complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for return
procedure.