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The UV Bulb is on But My Pond is Green

There are a lot of different factors which contribute to this type of issue and it 

may not be the UV system at fault. The steriliser will work to maintain rather 

than transform water quality so you may need to add treatments to clear poor 

quality water or consider a heavy water change.

Algae growth in water can be due to high phosphate and nitrate and green 

water is heightened in the summer period due to the extra sunlight so it is also 

advised that a water test is carried out. 

If the UV light is working then the product is functioning correctly. The position 

of the pond should also be considered, as this affects how much sunlight is 

directly falling on the pond. Algae growth is very likely to require a treatment to 

resolve the growth. Consider purchasing the All Pond Solutions Green Water 

treatment or Blanketweed treatment. 

The orientation of the garden can also be an issue; south facing gardens 

inevitably get more sunlight and can cause ponds to be greener in the 

summer if exposed all day. Try and shade your pond water surface, plants are a 

great way to do this.

My Unit is Cutting Out

1.

 Rinse unit’s coarse foam making sure it’s free of debris. For optimum function 

of the unit, we highly recommend the filter is positioned on a brick, so it is not 

resting directly on the bottom on the pond. This is to prevent large clumps of 

debris blocking the inlets and restricting the flow. 

2.

 Inspect the quartz sleeve for hair line cracks and ensure that all O-rings are 

in place and well lubricated.

3.

 Locate the impeller and shaft in the pump and inspect for damage and clear 

the fittings and parts of any waste build-up.

4.

 Ensure that the plastic propeller part of the impeller is attached to the 

magnetic part and that they have not come apart or split. If these parts looks 

fine and there are two rubber grommets fitted on each end of the shaft, or 

already inside the fittings, then re-assemble the unit.

Poor Fountain Performance

1.

 

Reduced height

 - extend the fountain attachment.

2.

 

Lime scale / waste build up

 - clean flow adjusters and fountain head. 

3. Waste blockage 

- remember to keep your unit raised slightly above the 

floor level in your pond to help reduce the waste pulling through the filter.

Summary of Contents for CUP-305

Page 1: ...ALL IN ONE SMALL POND FILTER SYSTEM CUP 305 COMPLETELY SUBMERSIBLE FOR PONDS UP TO 2000 LITRES 5W UV CLARIFICATION 1000 LITRES PER HOUR PUMP INCLUDES COARSE FILTER FOAM BIO FILTER MEDIA ...

Page 2: ...for outdoor ponds only Do not place in liquids other than water Do not use with water above 90F or 30C Do not carry or pull the unit by its electrical cable Do not use this unit if it has a damaged cord if it is malfunctioning or it is dropped or damaged in any manner Do not attempt to modify this unit in any way and only use attachments and the recommended parts for replacement recommended by the...

Page 3: ...rea ensuring all water has been drained from the filter Do not bury the cord for this unit Ensure it does not cause a trip hazard or it at risk from damage from lawn mowers strimmers or other garden equipment This is a submersible product do not operate the product if not fully submerged Please note this appliance can be used by children aged from 8 years and above and persons with reduced physical...

Page 4: ... wiring A residential current device RCD is used for additional safety You have complied with Local Electricity Authority regulations if permanently installing to the mains supply Please Ensure The power supply must be earthed and fused at 3amps Regularly inspect the cable for damage and deterioration Consult a qualified electrician if in doubt about any aspects of wiring CHOOSING YOUR FILTER LOCAT...

Page 5: ...tional hosetail nozzle to fit 12mm 20mm and 25mm hose for use with water diverter or on its own without fountain feature Ÿ 3 fountain outlet attachment for varying effects Ÿ On stepped hosetails if using a hose larger than the smallest dimension you will need to cut down the hosetails to avoid restricting the flow of water 3 Position the filter system unit fully submerge your CUP unit Place it on a le...

Page 6: ...your warranty We recommend that a regular cleaning and maintenance schedule is followed to ensure responsible fishkeeping Depending on water volume and stocking levels regular cleaning of the filter media foams impeller inlet outlet pipework will help ensure that the product works efficiently and your pond remains healthy For further maintenance guidance please see the table and additional information...

Page 7: ...e How often you feed your fish and seasonal light levels will also affect how quickly your pond water gets dirty and will need to be taken into consideration when planning how often to clean your filter system Filter Media The filter media provided with your unit and their positioning within the filter body are designed to give complete and optimum filtration for your pond Coarse Filter Foam Mechanical ...

Page 8: ...ended that every 3 4 weeks you perform maintenance on the CUP 305 Impeller can be accessed by removing the pump s front casing Simply rotate it in anti clockwise direction The impeller can then be gently pulled away from the housing and inspected Ensure that the plastic propeller part of the impeller is attached to the magnetic part and that they have not come apart or split If this is the case yo...

Page 9: ... Pond Solutions Filter Start Bacteria Treatment after filter maintenance will help replenish beneficial populations of bacteria and is highly recommended during the first two months of operation when the filter is slowly being colonised To access quartz sleeve loosen it up by inserting a flathead screwdriver between the quartz sleeve and quartz sleeve hosing see reference image below Gently pull it out...

Page 10: ...lling free of unit IMPORTANT The replacement does not require removal of the gold outer shell protecting the bulb The top of the gold outer shell has sharp edge DO NOT touch this part 3 You can now replace your UV bulb and reassemble the unit IMPORTANT Check regularly that your UV light is operational by looking at the UV light indicator located on the top of the filter casing Always change your UV...

Page 11: ...DIA PLATE 1 2 3 4 5 6 7 FILTER BODY 8 5 K1 MEDIA 9 FILTER BOTTOM 10 11 CERAMIC MEDIA PUMP 10 11 12 FOUNTAIN HEAD 1 12 FOUNTAIN HEAD CONNECTOR FOUNTAIN HEAD 2 FOUNTAIN HEAD 3 13 14 15 FOUNTAIN PIPE 16 5 FOUNTAIN NUT 17 10 11 FOUNTAIN ADAPTOR T OUTLET 18 19 1 2 3 4 5 6 7 8 9 10 11 14 14 12 13 15 16 17 18 19 1 ...

Page 12: ... 1 1 2 3 4 5 FILTER BOTTOM 10 11 QUARTZ CONNECTOR QUARTZ O RING 2 6 7 12 UV BULB 8 UV BALLAST BALLAST LATCH 9 10 1 2 3 4 5 6 7 8 9 10 1 2 3 5 6 4 IMPELLER RUBBER PUMP CASING IMPELLER 1 2 3 FILTER BOTTOM 10 11 IMPELLER O RING SHAFT 4 5 PUMP MOTOR 6 UV Clarifier Water Pump ...

Page 13: ...supply 3 If you do have power from the mains supply check if you can see the UV is operational through the viewing hole on top of the UV clarifier If you aren t able to see it try performing a safety override Locate the safety override switch on the ballast end next to the UV bulb fitting as shown in the image on the right IMPORTANT NEVER look directly at the UV light Press and hold the small thin s...

Page 14: ...he summer if exposed all day Try and shade your pond water surface plants are a great way to do this My Unit is Cutting Out 1 Rinse unit s coarse foam making sure it s free of debris For optimum function of the unit we highly recommend the filter is positioned on a brick so it is not resting directly on the bottom on the pond This is to prevent large clumps of debris blocking the inlets and restric...

Page 15: ...My Pond Water is Cloudy Brown 1 Make sure the unit is turned on 24 hours a day Continuous running is needed to maintain a clean and healthy pond 2 Remove pond waste and leaves and carry out a partial water change If sludge is present treat your pond with All Pond Solutions Anti Sludge treatment 3 Reduce feeding Overfeeding introduces a lot of organic waste and is one of the main causes for cloudy ...

Page 16: ...nd UV bulbs are not covered by your warranty and a charge may be required for replacements of these This warranty does not apply to any unit that has been subjected to misuse accidental damage negligence tampering or customisation It does not apply to units which have been assembled incorrectly improperly maintained or where the instructions and safety information in this manual has not been follo...

Page 17: ...www allpondsolutions co uk All Pet Solutions Limited Trading as All Pond Solutions Unit 203 Riverside Way Uxbridge Middlesex England UB8 2YF ...

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