L I M I T E D O N E - Y E A R W A R R A N T Y
(Applicable only for Customers who bought and used their products within the United States)
1. Subject to the terms and conditions of this Limited Warranty, All-Clad warrants to the original purchaser (the
“Purchaser”) that should this product, in All-Clad's judgment, prove to be defective by reason of improper
workmanship or materials, All-Clad shall repair or replace it, at its option, without charge to the Purchaser for
parts and labor, for a period of ONE YEAR FROM VERIFIABLE DATE OF PURCHASE.
2. SPECIAL WARRANTY PROCEDURES. During the first 60 days from the original date of purchase, the
Purchaser may return the defective product along with the original sales receipt to the place of purchase for a
replacement. Thereafter, the Purchaser must send the defective product along with the original sales receipt
freight prepaid to All-Clad for warranty service. To obtain warranty service, the Purchaser must contact the All-
Clad Customer Service Department during the warranty period by calling 877-659-2051 (United States
purchases only) between the hours of 8:00 a.m. and 4:00 p.m., EST, Monday through Friday. The Purchaser may
also request warranty service by sending an email to All-Clad at [email protected], or by writing to: All-Clad
Metalcrafters, Attention: Customer Service Department, 424 Morganza Road, Canonsburg, PA 15317. To
ensure prompt service, the Purchaser must provide the model number and the original sales receipt showing the
date of purchase. Shipping expenses are the Purchaser's responsibility.
3. SAVE YOUR SALES RECEIPT! PROOF OF PURCHASE IS REQUIRED WHEN REQUESTING
WARRANTY SERVICE. This warranty extends only to the original purchaser at retail.
4. THIS WARRANTY DOES NOT APPLY TO commercial use of any product, nor does it apply to damage to
the product or its components caused by modification, alteration, physical abuse to, misuse of, or normal wear
and tear to the product including, but not limited to, operation in a manner contrary to the instructions, freight
damage, or any other damage caused by circumstances beyond All-Clad's control, such as fluctuation in
electrical power, lightning or other acts of nature.
12
