I:\PRODUCTS\Hydrogen Pod\Warehouse\Hydrogen Pod Manual A4 V2.docx
6
Trouble Shooting Guide
No visible bubbles
•
Check power source
•
Remove plug and obstacles
Light blinks when operating unit
•
Low battery
•
Charge Unit ASAP
Low ppm levels when tested
with H2Blue drops
•
Allow 7 days to break-in
•
Operate the unit more times to activate PEM membrane
•
Check H2 blue drops expiry date (from manufacture)
Wetness in generator
•
Units are shipped wet
Battery not charging
•
Check for defective plug or cable
The unit is leaking water
•
Check all seals, tighten cap
•
Check or empty waste chamber
•
Fill water to ½ way up the glass bottle thread
Bottle has odour or unit makes
less gas
•
Clean and descale as needed (see Period Cleaning above)
•
Use a different water source
Unit stopped working
•
Contact AlkaWay Support
Glass bottle broke
•
Contact AlkaWay to order a replacement
Unit stopped charging
•
Contact AlkaWay Support
For all other issues or unsolved problems contact AlkaWay Support: [email protected]
