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The stove is not receiving electrical power (led 

indicator not lit) 

The power cable could be damaged or else could be  disconnected 

frok the electrical outlet 

The fuse inside the circuit board may have burnt out (in this case, 

request technical assistance) 

Repeated failed ignitions take place 

 
The combustion chamber may not have been subjected to regular 

maintenance (see section 5.1.3.4) 

The ignition heating element or smoke temperature sensor may have 

malfuncioned (in this case, request technical assistance) 

The ventilation is not working 

The  fan  may  be  blocked  or  malfunctioning  (in  this  case,  request 

technical assistance 

The burner is being filled with too many pellet 

(with pellet overflowing) 

The door's seal may be worn or damaged  
The  holes  in  teh  burner  may  be  blocked  by  deposits  (see  section 

5.1.3.4) 

The stove may not have been subjected to regular maintenance (see 

sections 5.1.3 and 5.2) 

There  may  not  be  sufficient  combustion  air  (if  the  problem  still 

persists after cleaning the stove, request technical assistance) 

The smoke extractor's motor may  not be working properly (in this 

case, request technical assistance) 

The fuel may be damp 
The combustion air intake could be obstructed 
The  set  pellet  parameter  may  not  be  set  to  proper  value  and  may 

need to be corrected (in this case, request technical assistance) 

Presence of smoke in the room 

The door's seal may be worn or damaged  
The stove may not have been subjected to regular maintenance (see 

sections 5.1.3 and 5.2) 

There  may  be  another  functional  (stove,  fireplace,  wood  burning 

range or fume hood) or non-functional (open fire) unit in the same room 
whose draught is limiting or impeding that of the pellet stove, or vice 
versa 

The smoke extraction duct (flue duct and chimney) may not be clean 

or may be nor airtight  

The point for inserting the flue duct into the chimnex may be flawed  
The  size  of  theflue  duct  may  not  comply  with  the  indications 

provided in this manual(see section 2.2) 

The room should be well ventilated during the first start up phases 

as the paint normally releases unpleasant odours 

There  could  be  obstacles  (trees,  buildings,  etc.)  that  exceed  the 

height  of  the  chimney  and  prevent  the  smoke  from  flowing  out;  the 
draught in the chimney may not be sufficient 

NOTE: If the recommended troubleshooting does not eliminate the direct cause of alarm, YOU MUST CONTACT THE ALFA 

PLUM CALL CENTER. 

 

 

MAINTENANCE OF THE FURNACE 

 

 

Routine maintenance 

The furnace will keep its heating and functional features over time with routine cleaning and maintenance. 

 ATTENTION: Cleaning procedures described below must be carried out only when the furnace is completely cold and 

disconnected from the power supply (the power cord is unplugged from the socket). 

 

 

CLEANING THE DISPLAY AND PARTS OF EXTERNAL INSULATION  

Cleaning should be done using a soft dry cloth without any detergents or chemicals. 
 

 

CLEANING THE CERAMIC GLASS  

It should be done whenever necessary. 
The frequency of cleaning the ceramic glass depends on the quality and type of fuel, as well as on the way of using the 

furnace. 

In order to thoroughly clean the ceramic glass, we recommend spraying a cloth with a small amount of proper detergent 

and using the cloth to remove the dirt (see Figures 1 and 2). 

Never spray detergent or any other liquid cleaner directly on the ceramic glass (see Figure 3). 
NEVER use abrasive sponges or similar products to clean the ceramic glass because they may cause irreparable damage. 

 ATTENTION: Make sure you close the door well each time after you open it to clean the ceramic glass. 

 
 

Summary of Contents for LUCA 12

Page 1: ...A D METALNA INDUSTRIJA VRANJE Radni ka br 1 PELLET STOVE LUCA 12 INSTRUCTIONS FOR USE AND MAINTENANCE OF LUCA 12 ENG_v 1 0...

Page 2: ...perature gauge 9 Using the Product 9 The necessary checks and controls for the first ignition 10 Loading the fuel 10 Control System of the Furnace 10 Electrical connection scheme 10 The control panel...

Page 3: ...E FURNACE 19 Routine maintenance 19 CLEANING THE DISPLAY AND PARTS OF EXTERNAL INSULATION 19 CLEANING THE CERAMIC GLASS 19 ROUTINE MAINTENANCE TYPE 1 ACTIVITY 20 Special maintenance 23 SPECIAL MAINTEN...

Page 4: ...ide The following symbols are used in this user guide ATTENTION Safety warning PROHIBITED Prohibited action INFORMATION Important information Alfa Plam bears no responsibility or liability for any dir...

Page 5: ...2 Dimensional features...

Page 6: ...Hz 50 Fuel Wood pellet Fuel consumption per hour kg h 2 7 5 The flow of gas masses g s 9 0 3 3 Combustion gas temperature C 128 57 Minimum withdrawal pressure Pa 12 0 12 0 Tank capacity kg 14 Autonomy...

Page 7: ...g dm3 1 12 1 0 1 4 1 12 0 6 average mass volume Humidity 10 12 10 10 Ash 0 50 1 50 0 50 0 50 Thermal power kWh kg 5 4 86 5 42 5 4 5 Sulfur 0 04 0 08 0 04 0 05 Nitrogen 0 3 0 3 0 3 0 3 Chlorine 0 02 0...

Page 8: ...ake all the necessary precautions particularly when children or elderly or disabled people are present ATTENTION Do not block or clogs the hot air drain in any way Do not cover the product with cloth...

Page 9: ...made of non flammable materials is PROHIBITED Using the product in explosive and potentially explosive atmospheres is PROHIBITED Installation You must comply with all local and national laws and Euro...

Page 10: ...cm Minimum distance from combustible rear wall B 50 cm Minimum distance from combustible side wall S 40 cm Minimum distance from combustible material on the front side Fr 150 cm Once you ve determined...

Page 11: ...f the solutions that can be applied includes storing the furnace that uses wood pellets near the outer wall of the house so that the exhaust fumes are directly released outside Figure 2 4 Some of the...

Page 12: ...rmful No special conditions are needed for its disposal The user is responsible for the disposal of the remaining components of the packaging The user must follow the proper disposal procedures in acc...

Page 13: ...ATTENTION Do not let the bag with wooden pellets come into contact with hot parts of the product while you load the fuel ATTENTION Do not remove the protective grid inside the part for loading the pel...

Page 14: ...ing Main Temp The current value of the room temperature State Functional state of the furnace Main Therm Set room temperature Comb Power Combustion power Heat Power Heating power Time Time Chrono Sche...

Page 15: ...gnal Block Er47 Auger encoder error auger speed control failed Block Er48 Module error I O 12C Block Er52 Service error This informs that the planned period of operation has been reached after preload...

Page 16: ...n a distant room It is visible only if the external thermostat is installed while a heating plant that uses it is set up to use an external thermostat Remote Control This menu allows turning the remot...

Page 17: ...M In the end press P2 in order to activate the program The following is shown on the display Daily Monday ON OFF 09 30 11 1 5 00 00 00 0 0 00 00 00 0 0 This program schedules the furnace to turn on on...

Page 18: ...up phase the initial checks of the input signals or the probity of safety probes and pressure switches of the furnace are done In this phase the flue gas engine runs at maximum speed while the auger a...

Page 19: ...hich dispensing of pellets stops and the flue gas engine and the ambient fan operate at maximum capacity in order for the furnace to cool down as soon as possible Minimum duration of the extinguishing...

Page 20: ...t enters running mode at the end of ignition phase Message Block ignition is shown on the display If an error occurs the system immediately goes into shutdown if P2 is pressed it is possible to immedi...

Page 21: ...y cable connectors Damage to the display cable connector Contact the service center Er17 Primary air flux meter error Primary air flux meter does not adjust the operation of the furnace The furnace co...

Page 22: ...t stove or vice versa The smoke extraction duct flue duct and chimney may not be clean or may be nor airtight The point for inserting the flue duct into the chimnex may be flawed The size of theflue d...

Page 23: ...ctivities is increased in proportion to the intensity of use of the furnace ATTENTION Make sure that the ash is completely cold before you start cleaning the furnace When you make sure the ash is cold...

Page 24: ...on chamber in the ash container and at the door 7 The inside of the section in which the ash container is located After you ve finished cleaning re assemble all the elements in reverse order from the...

Page 25: ...22 9 Once in a month unlock the lock mechanism at back side of the stove remove and clean up the chamber lid for collecting dust on the heat exchanger...

Page 26: ...e heat exchanger using the attached brush and a vacuum cleaner to clean up all the soot and ashes that come out of the heat exchanger After you ve finished cleaning re assemble all the elements in rev...

Page 27: ...remove all the soot deposited on the stainless steel blade on the engine smoke 5 Vacuum up all the soot deposited inside the base of the engine smoke especially on the left side next to the stovepipe...

Page 28: ...nd economical way to protect the system from corrosion and to ensure its efficient operation For homes that are not inhabited throughout the year it is recommended to check the stovepipe and funnel at...

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