Indicator Signs
While On Charger
While Off Charger
During A Call
Flash
red
every 5 seconds
Flash
blue
every 5 seconds
Flash
blue
every 1 second
Solid
red
Flash
red
every 10 seconds
Flash
blue
every 1 second
Flash
blue
every 2 seconds (Standard)
Flash
blue
every 5 seconds (GPS + Fall)
Flash
red
every 10 seconds
Solid
blue
for 10 seconds then off
Flash
blue
every 1 second
Solid
blue
Charging (in service)
Charged
Out of service* - contact Alert1
Normal
○
○
○
○
Low battery
Device is in active mode. Light
should turn off within 5 minutes
Out of service* - contact Alert1
○
Device is in active mode.
Low battery
Normal
Call failed - contact Alert1
Out of service* - contact Alert1
○
○
○
Audio Messages
“Device disabled”
- Device has not been activated. Contact
Alert1 for support with device.
“Call failed”
- Call did not connect to Command Center.
Contact Alert1 for support with device.
*A cellular signal may not be available in all areas.
Never Face an Emergency Alone
For assistance or questions, please call
Member Care:
800-693-5433 ext 2
Or visit
Alert-1.com
