Troubleshooting
22
Troubleshooting
The product left our warehouse in perfect condition. If you do, however, discover a
problem, see if you can solve it by using the solutions offered in the following table. If
you do not succeed, contact our customer service department.
Problem
Possible cause
Troubleshooting
The appliance is not
working.
The appliance is not
plugged into a power
socket.
Only connect the appliance
to a properly installed power
socket.
Incomplete entry.
Start the cooking process by
pressing the
button.
The food is not cooked. The fi ll level is too high.
Fill the frying basket with
small pieces. Smaller pieces
cook more evenly.
The cooking temperature is
too low.
Press
or
to increase
or decrease
the required
cooking time
/cooking
temperature .
The cooking time is too
short.
The food is not evenly
cooked.
The pieces of food are too
close together.
Shake the frying basket to
distribute the food evenly.
Many foods need to be shaken
after half the cooking time has
elapsed.
The fried foods are not
crisp enough.
The food is unsuitable for
cooking in the hot air fryer.
Use oven-ready or lightly
oiled snacks for crispier
results.
The appliance cannot
be closed.
The frying basket is too full. Fill the frying basket to the
max. marking.
White smoke comes
out of the appliance.
The food is very fatty.
During preparation, fat
from these extremely fatty
foods drips into the fryer
pan. The fat causes a higher
temperature than usual to
develop in the fryer pan – this
does not impair the appliance
or the cooking result.
The fryer pan still contains
oil/fat residue from a
previous cooking process.
Oil/fat residue burns in the
frying chamber. Clean the
fryer pan after every use.
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15.12.2021 10:49:24
