8
Troubleshooting Guide
Troubleshooting Guide
Symptom
Cause(s)
Solution(s)
1) No Front Panel display
or LEDs
a) Input power not
connected.
b) Battery Dead or
disconnected
a) Check Power connections
b) Replace or Connect Battery
2) Previous scene not
restored after power is
cycled
a) Scene selected by rear
inputs that are not in the
proper position.
b) Switch configuration
incorrect
a) Open scene selection input or
close it depending on switch
configuration
b) NO or NC verify switch
configuration
3) Resume button keeps
flashing orange.
a) It is possible that your
DMX input is dropping
out intermittently.
b) DMX input not
terminated.
a) Check cabling. Check DMX
source.
b) Turn on DMX termination DIP
switch.
4) No DMX Output
a) Mis-wired or loose DMX
cables/connections.
a) Confirm DMX connections are
secure.
b) Plug DMX input cable into
output cable to verify.
5) Power LED is always
orange or blinking
a) Battery can no longer
be recharged or is
defective.
a) Please contact factory for a
replacement battery.
Specifications*
DMX Standard – USITT DMX512/1990
Power – 5 VDC at 0.5 Amps max, AC Adapter included
Operating Temperature – 0°C (32°F) to 70°C (140°F), free air circulation
Operating Environment – 0-90% relative humidity, non-condensing
Size – 19” W x 1.75” H x 11” D (48.3 cm W x 4.4 cm H x 28 cm D)
Weight – 7 lbs, 3.1 Kg
Compliance – CE, UL, CSA, WEEE, RoHS
*Specifications are subject to change without notice
