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Alcatel Temporis IP800, Administrator'S Manual

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Alcatel Temporis IP800 Administrator'S Manual Download Page 75

 

Temporis IP800 Administrator Guide 

  Ed1.0                                     

                                  75/119 

Note:   

Please contact your system administrator for the connecting code. Different systems 
have different codes.   

To benefit from the MWI service in function of your system you may need to subscribe 
to  it.    This  setting  can  only  be  done  using  the  web  interface.  Contact  your  system 
administrator or your service provider for more details. 

 

To configure Voicemail settings using the Web interface:   

Go to Account->Basic and set Voicemail number 

If  needed  go  to  Account->Advanced->  and  set  Subscribe  for  MWI  and  MWI 
Subscription period. 

 

Retrieving your Voicemail messages

 

 

To view the voicemail via the Phone interface: 

Press 

Menu

 soft key->4.

Messages

->1.

Voice Mail

->1.

View Voice Mail

. 

 

You can view your messages (new and old ones). 

Summary of Contents for Temporis IP800

Page 1: ...modules make Temporis IP800 the ideal terminal for your business Please read carefully the administrator guide for a better knowledge of available functionalities and configuration possibilities you...

Page 2: ...health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out whee...

Page 3: ...ng phone keypad 11 Overview 12 Keypad 12 LEDs 12 Icons 14 User Interface 15 Customizing Your Phone 19 General Settings 19 Phone Status 19 Language 20 Time and Date 21 Push XML 24 Maximum number of Cal...

Page 4: ...all Completion 49 Auto Redial 50 Hot Line 52 Anonymous call 53 Dial Plan 55 Incoming calls 59 Answering an incoming call 59 Rejecting an incoming call 59 DND 60 Call Forward 60 DND FWD Synchronization...

Page 5: ...dvanced Network Settings 82 Maintenance Tasks 87 User levels 87 Administrator Mode 87 Reboot 88 Reset to Factory 88 Configuration Export Import 89 WatchDog 89 Action URL URI 90 Firmware Update and Aut...

Page 6: ...Temporis IP800 Administrator Guide Ed1 0 6 119 Appendix A 116 Line Memory Key configuration menu 116...

Page 7: ...andset Cord Ethernet Cable Quick Start Guide Assembling the Phone This section introduces how to assemble the phone with the components in the packing list Attach the foot stand as shown below Connect...

Page 8: ...plied or to a PoE compliant switch or hub Your system administrator will advise you on which one to use Note If inline power is provided do not install AC adapter not provided Make sure the Ethernet c...

Page 9: ...ter it for example http 192 168 1 100 into the address bar of your web browser The default administrator s login name and password are admin admin Note Please locate your PC in the same network segmen...

Page 10: ...Name Register name provided by ISP User Name User account information provided by ISP Password Account password provided by ISP SIP Server SIP server address provided by ISP When Network and Account...

Page 11: ...the down key to enter the password It is admin by default Once entered press OK Network Settings Press MENU 3 Settings 2 Advanced OK Enter the admin password and choose 2 Network WAN Port PC Port VLAN...

Page 12: ...w Keypad LEDs Table 1 Line Keys LED Status Description Steady green There is an ongoing active call Blinking green There is an incoming call to the account or there is a call on hold status Off The ph...

Page 13: ...ored account has an active call Off Monitored account is offline Table 4 Power Indication LED LED Status Description Steady amber When new messages or new missed calls During boot process Blinking amb...

Page 14: ...ome party is under the private hold status and only the initiator can retrieve the call Blinking amber 500ms Three way conference all of the parties on hold Off BLA not active Icons Temporis IP800 dis...

Page 15: ...face There are two ways to customize specific options on your phone Using keypad and display on the phone Using Web user interface in an Internet browser from your PC please refer to Configuration and...

Page 16: ...DND Code ReDialTone Emergency BusyToneDelay Return code when refuse Return code when DND Intercom Call Completion Basic Phone Functions Language Time Date Ring Tone Phone Volume Logo Customization Ad...

Page 17: ...Display Name Register Name User Name Account Password SIP Server Register Status Server Option Registrar Server Registrar Port Outbound Proxy Server Backup Outbound Proxy Server OutBound Status NAT Tr...

Page 18: ...t of phone functions rather than all of them Please refer to next chapters for more details Some functions are password protected In this case when you are prompted for a password make sure to introdu...

Page 19: ...dware Firmware Product ID and MAC Accounts the 6 SIP accounts status To check the Phone Status via Phone interface Press OK button directly or Menu soft key and then choose 1 Status Use the navigation...

Page 20: ...ll languages may not be available for selection The available languages depend on the language packs currently loaded on the IP phone Please contact your system administrator or technical support for...

Page 21: ...is incorrect To change Time and Date via the Phone interface Press Menu 3 Settings 1 Basic 2 Time Date If SNTP is chosen the phone will automatically get the time from an NTP Server Use the up and dow...

Page 22: ...formats are supported Press the Save soft key to save the changes and return to the previous screen To change the Time and Date via the Web interface Choose Phone Preference You can also change the U...

Page 23: ...ey to save the changes To change the Daylight Saving Time Settings via the Web interface 1 Go to Phone Preference Daylight Saving Time 2 If you select Enable option then you can set the Daylight Savin...

Page 24: ...ssages Administrators can configure the authorized Push xml server IP address on Web page If this parameter is configured when phone receives an push xml request it will determine whether to display c...

Page 25: ...ey The Menu soft key cannot be used until unlocked You cannot access the menu of the phone Lock Function Keys The hard function keys MESSAGE FORWARD REDIAL OK DELETE navigation Keys Volume adjustment...

Page 26: ...ced 4 Phone Setting 3 Lock to disable this option To enable keypad lock via Web interface Choose Phone Preference Keyboard Lock Please refer to the instruction above for the different options To confi...

Page 27: ...for lock unlock is admin or user depending on the active User Type 2 Users can make emergency calls when the phone is locked if an emergency number has been configured Logo Customization Temporis IP80...

Page 28: ...ss OK key select the item you wish to adjust use and or left or right navigation keys to adjust the volume Press OK key to save the change or Back soft key to cancel Note you can also press or to adju...

Page 29: ...ion The tone will be played while scrolling Press OK key to save the change or Back soft key to cancel To change Ring Tone Type via Web interface Choose Phone Preference Ring Type Highlight your selec...

Page 30: ...ame To specify ring tones for an account in particular via Web interface Choose Account Basic Ring Type option and highlight the preferred one for the chosen account in the scroll down menu then click...

Page 31: ...red one in the Enable Disable Codecs list and press the to move to the other list Click Confirm to save the change Note Codec Selection can only be done via Web interface Tone Settings Your Temporis I...

Page 32: ...for more information about the frequency and time period parameters You can enter up to 8 groups for each tone Frequency set to 0 is interpreted as a silent period Voice This section allows you to co...

Page 33: ...ess Confirm button to save your changes Cancel button to delete the changes Distinctive Ringing The Ring section in the web gui allows to configure how the phone will work with Distinctive ringing ser...

Page 34: ...fo 4 Click Confirm button to save the changes Contact Management Edit Add Delete Contacts Temporis IP800 features a 300 entry local phonebook and 10 additional speed dial keys Users can also be given...

Page 35: ...he contact to a specific account Choose and set a specific ring tone for the contact by pressing down navigation key Press Save hot key to add the contact or Back soft key to cancel the change To add...

Page 36: ...functions Visit sub chapter Keys configuration in Advanced functions chapter for more details To edit a contact via Phone interface Press Dir soft key 1 Local Directory Choose Contacts or a group and...

Page 37: ...one you want to move to blacklist press Option soft key and scroll to Move to Black List press OK key You will be asked to confirm this change Press OK key to confirm the operation or press the Cance...

Page 38: ...hlight a record and then press the Option soft key and select Add to Contacts then press the OK key Type the name of this contact press the abc soft key to switch the input mode Press OK key to save t...

Page 39: ...nd press Add button To delete a contact select the contact in the list and press Del button To edit a contact select the contact in the list modify it and press Edit button To move a contact to blackl...

Page 40: ...t Click the Export button to export the contact list Note Import Export Contact List can be only set via Web interface You can export your contact list to get a template you will later use to import R...

Page 41: ...ok Press OK key select the desired remote phonebook and press OK key Phone will send a query to the specified URL Note 1 IP800 can support up to 5 remote phonebooks at most 2 Each contact in the remot...

Page 42: ...nd it will search through LDAP server The LDAP Lookup For Incoming Call option can be configured via web interface to enable or disable this function 3 LDAP Lookup for PreDial Dial if this option is e...

Page 43: ...Temporis IP800 Administrator Guide Ed1 0 43 119 Note ask your technical support for more details...

Page 44: ...le key Pressing it again will unselect the headset mode If headset mode is on you will need to press OK or end of dialing key to launch your call Note you can dial the number first and then choose the...

Page 45: ...Line key or a digit key which has been set as speed dial then press the button to dial out if necessary Click to dial via web interface Choose Contact Local Phone Book BlackList click on the number y...

Page 46: ...n the base If you are in handsfree mode press key Live Dialpad This setting defines whether dialed digits will be sent out automatically after a timeout or not In the latter case it will be necessary...

Page 47: ...Confirm button to save the change Send Key configuration Admins can set a specific button or as the send key If this feature is enabled once you ve dialed the desired number you can press this send k...

Page 48: ...ey to choose a button that you want to use as the send key or disable this option Note that current active option is displayed first Press the OK key to save the changes To set send key via the Web in...

Page 49: ...the password prefix PswPrefix field the N subsequent numbers will be hidden as where N stands for the value entered in the PswLength field For example if PswPrefix is set to 3 and PswLength is 2 when...

Page 50: ...Call Completion press OK key to enter the configuration page Use Switch soft key to enable this option Press the OK key to save your changes To configure Call Completion via web interface Go to Phone...

Page 51: ...o save the changes Note When Auto redial is enabled if your phone receives a Busy response for an outgoing call you will be prompted if you wish to Auto redial or not If you press Cancel soft key or d...

Page 52: ...tion number and time out can be configured The service is enabled if Hot Line Number has been configured To set the hot line number via the IP phone interface Press Menu soft key 2 Features 5 Hot Line...

Page 53: ...mporis IP800 supports Permanent Caller ID restriction meaning that while enabled all calls will request to be anonymous and you need to disable if you want your identity to be transmitted This service...

Page 54: ...nymous rejection with your service provider please press down key and enter the Reject On Code and Reject Off Code Whenever you enable disable the Rejection option on your IP phone it will automatical...

Page 55: ...codes area codes and all combinations of dialed digits Dial plans can be used for least cost routing dialing convenience or to prevent users from calling specific numbers or groups of numbers Tempori...

Page 56: ...e is applicable for Press Add button to save the changes You can also delete a specific item from the list by pressing Del button You can select a record to be modified then click Edit button to submi...

Page 57: ...now Rule Fill in the account to be used to send the call Press Add button to save the changes You can select a record to modify it then click Edit button to submit You can also delete a selected entr...

Page 58: ...unt to be used and then click the Confirm button to save Forbidden numbers Block Out Specific phone numbers or digit patterns can be forbidden to be called out from your phone To set Block Out via the...

Page 59: ...using the speakerphone or press button to answer using the headset You can also press the corresponding soft key If you are already talking on the phone press the corresponding line key or OK button t...

Page 60: ...he server and the server will turn on the DND function Then any calls to the extension will be rejected by the server automatically And the incoming call record will not be displayed in the Call Histo...

Page 61: ...your calls In this case forwarded calls will not be stored in the Call Log Press OK key to save the changes Note You can quickly enable disable call forward by pressing down navigation key in idle mod...

Page 62: ...ce provider When this function is enabled DND FWD status on device and server will be in correspondence To set Feature Key Synchronization via the Web interface Choose Phone Features Feature Key Synch...

Page 63: ...answer automatically without user intervention Since intercom is based on some headers in the sip messages you need your server to either support or at least allow pass through this feature Your set c...

Page 64: ...disable the feature Press the OK key to save your changes To configure Intercom option via web interface Go to Phone Features and set Intercom related parameters Press Confirm button to save your chan...

Page 65: ...disable the auto answer function The default setting is Disable Press the OK key to save the changes To set Auto Answer via Web interface Choose Account Basic Auto Answer Choose Enabled or Disabled i...

Page 66: ...left navigation key is All Forwarded Missed Received Dialed and the reverse if you use the right navigation key Note the title at the top of the screen indicates the list you are in Accessing Missed...

Page 67: ...ssing Option soft key see Contacts Management chapter for details or Delete it using key or Delete soft key Missed call log enable disable It can be defined whether missed calls will be saved in the c...

Page 68: ...e of phone during a call you cannot be heard by the other party You can still hear all other parties while mute is enabled To mute resume the conversation via Phone Interface Press during a conversati...

Page 69: ...ne call on hold press the line keys to toggle between the accounts The on hold calls are under different lines or the Up Down button to select the desired call The on hold calls are under the same lin...

Page 70: ...s or Switch soft key to enable disable call waiting Use the navigation keys and Switch soft key to enable disable the Play Tone option This option is used to define whether to play ring tones when the...

Page 71: ...ft key or to complete the transfer To make a Semi Attended Transfer via phone interface no prior announcement of the call During an active call press Tran soft key the call is put on hold Dial the sec...

Page 72: ...same time Network Conference If you want to make a conference with more than three people you can use a dial in conference server or use network conference if your service provider supports this func...

Page 73: ...fter starting conference press Hold soft key to hold local call without influencing others in conference HuaWei ATS Conference This feature allows making Multi Party Conference you can add or remove a...

Page 74: ...the other attendees keep on talking If you want to end the private chat press PriChart soft key Initiator can use remove function to remove any conference members press Remove soft key choose any mem...

Page 75: ...e using the web interface Contact your system administrator or your service provider for more details To configure Voicemail settings using the Web interface Go to Account Basic and set Voicemail numb...

Page 76: ...sure that the connecting code has been set on the phone 2 If you have more than one account set on the phone when pressing the key you will be calling the active account mailbox SMS The phone supports...

Page 77: ...ss Send soft key to send out the message or Back soft key to return to the previous menu To make a new message via the Phone interface Press Menu soft key 4 Messages 2 Text Message 1 New Message Write...

Page 78: ...send a message via Web interface Choose Phone SMS Enter the account information target phone number message content Press Send button to send out the message or Cancel button to cancel the operation N...

Page 79: ...ration Default interval is 3600 seconds Local SIP Port Local SIP port Default value is 5060 Local RTP Port Defines the local RTP port the phone will use to listen and transmit Default value is 11780 R...

Page 80: ...LS and the SRTP as On the phone will display the connecting and ring back interface If the other party accepts to set the transport as TLS then the phone will display the icon Go to Account Basic choo...

Page 81: ...settings PC Port and Advanced Field Name Description As Bridge If you select Bridge mode then the two Fast Ethernet ports will be transparent As Router If you select Router mode the SIP phone will wo...

Page 82: ...nfigure PC Port settings via Web interface Choose Network PC Port to do necessary changes Please note start and end IP address can only be set via Web interface Check with your system administrator fo...

Page 83: ...hed to the Broadcast domain regardless of their physical location IP800 supports 802 1p and q packet tagging VLAN ID and Priority can be set independently for PC and WAN ports To configure VLAN settin...

Page 84: ...or Back soft key to return to VLAN menu Follow the same way to set the PC Port option To configure VLAN settings via Web interface Choose Network Advanced to do the relating configuration You can con...

Page 85: ...the password required scroll to Network option press OK key select Webserver Type option then press OK key again Press the navigation keys or Switch soft key to choose the transmission mode Press OK...

Page 86: ...802 1x access points and is based on the Extensible Authentication Protocol EAP This IP phone supports 802 1X For details please consult your system administrator or technical support Other Settings...

Page 87: ...word is needed to access Web interface and the advanced settings menu of the phone such as Network Account Reset to Factory The default administrator password is admin To change the administrator pass...

Page 88: ...phone is not functioning anymore To maintain the configuration of the phone you need your system administrator or service provider s advice To reset to factory via phone interface you need admin righ...

Page 89: ...Import your configuration via Web interface Choose Upgrade Advanced select Import Export Configuration choose Export button to export the file to your local computer Choose Upgrade Advanced select Imp...

Page 90: ...place the phone will send an http GET request to configured URL The events that can be recorded include Setup Completed Log On Log Off Register Failed Off hook On hook etc Set Action URL via web inte...

Page 91: ...Temporis IP800 Administrator Guide Ed1 0 91 119...

Page 92: ...onment Note Please check with your Technical Support for the Autoprovisioning guide To launch auto provisioning using web interface Choose Upgrade Advanced configure necessary settings Custom Option C...

Page 93: ...cryption for provisioning In case encryption is used AES key needs to be configured on the phone Set AES key via web interface Choose Upgrade Advanced Fill in either common AES Key or MAC oriented AES...

Page 94: ...n can help users to configure Auto provisioning and network parameters quickly If this feature is enabled whenever the set powers on or a pre assigned Function Key is pressed the phone will turn to th...

Page 95: ...n your phone you can export the system log and send it to your system administrator for diagnosis To export the System Log via Web Interface Choose Upgrade Advanced select Export System Log type if th...

Page 96: ...requirements To set up Soft key Layout via web interface Choose Phone Soft key Layout In the Custom Soft key field select Enable from pull down menu You can choose the corresponding call states you w...

Page 97: ...tion keys function keys and soft keys on the keypad are editable Users can customize specific features for these keys according to their needs Default configuration for idle mode is Up key access to r...

Page 98: ...ong more than 30 possibilities You can configure line and memory keys using either the phone interface or Web interface With your phone press MENU 2 Features 2 Function Keys and then select either 1 L...

Page 99: ...ing list shows the functions you can set on the line keys The next paragraphs provide a description for each function The default configuration for each key is Line Conference Forward Transfer Hold DN...

Page 100: ...ining in the conference To assign the key as Conference via Web Interface Choose Phone Function Keys Line Key or Memory Key Choose one of the keys on which you want to make the assignment select Confe...

Page 101: ...u want to make the assignment From the pull down menu in the Type field select Transfer from the list Enter the Number in the Value field In this case when you are on a conversation press this key the...

Page 102: ...al from the list Press Confirm button to save the changes Call Return Call Return function dials out the last number from which you received a call If there is already an active call when pressing Cal...

Page 103: ...ider or IP PBX vendor for more details The call park feature is activated by pressing a preprogrammed button or a special sequence of buttons When the conversation which is monitored was transferred t...

Page 104: ...peed Dial Choose Phone Function Keys Line Key or Memory Key choose one of the keys on which you want to make the assignment From the pull down menu in the Type field select Speed Dial from the list En...

Page 105: ...signment From the pull down menu in the Type field select BLF from the list Enter the number you want to monitor in the Value field In the Line field select a line for which to apply this key And then...

Page 106: ...tening Choose Phone Function Keys Line Key or Memory Key choose one of the keys on which you want to make the assignment From the pull down menu in the Type field select Group Listening from the list...

Page 107: ...keys on which you want to make the assignment From pull down menu in the Type field select Shared Line from the list Enter the condition code in the Value field In the Line field select a line for whi...

Page 108: ...the Line field select a line for which to apply this key Press Confirm button to save the changes Record Call recording is a server function invoked by the phone when the Record key is pressed The pho...

Page 109: ...led IP phone regardless of location Temporis IP800 can support two Hot desking modes Basic Mode and Advanced Mode Basic Mode the user can log on by pressing a previously assigned function key He will...

Page 110: ...one will turn to the idle status 2 This feature is supported by specific servers only Please check with your service provider LDAP In order to use LDAP function you must configure the corresponding op...

Page 111: ...ent From the pull down menu in the Type field select Prefix from the list and enter the number you want to show up on the dial interface in the Value field Press Confirm button to save the changes Zer...

Page 112: ...select a line for which to apply ACD Press Confirm button to save the changes Note ACD is not available on all call servers For more information contact your system administrator Local PhoneBook The L...

Page 113: ...Key or Memory Key choose one of the keys on which you want to make the assignment From the pull down menu in the Type field select Broadsoft Group from the list In the Line field choose a broadsoft Gr...

Page 114: ...lable IP addresses in the server Try to set your WAN port to static IP client mode During a call I cannot hear any voice Make sure your handset is tightly connected with the phone Check whether you ha...

Page 115: ...in Menu Messages Text Messages Note Make sure your SIP server supports SMS function How to update the firmware Enter the webpage of your phone go to Upgrade then you can find the option Select and Upg...

Page 116: ...e 1 Type BLF 1 Type BLF List 1 Type Shared Line 1 Type URL Rec 1 Type ACD 1 Type Speed Dial 1 Type Intercom 1 Type XML Browser 2 Account ID 2 Account ID 2 Account ID 2 Account ID 2 URL 2 Account ID 2...

Page 117: ...icemail 2 Key type Group Listening 2 Key type Zero SP Touc h 2 Key type Prefix 3 Account 3 Account 3 Value 3 Account 3 Value 4 Value 4 Value 4 Value 2 K type XML Phonebook 2 K type group Pickup 2 K ty...

Page 118: ...Temporis IP800 Administrator Guide Ed1 0 118 119 2 K type FWD 2 K type Tran 2 K type Hold 2 Key type DND 2 Key type Redial 3 Value 3 Value...

Page 119: ...specifications of its products in order to make technical improvements or comply with new regulations ALCATEL TEMPORIS and ATLINKS are registered trademarks The Alcatel logo and Alcatel name are trade...

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