M
My
y m
mo
ob
biille
e p
ph
ho
on
ne
e h
ha
ass a
a llo
ow
w lle
ev
ve
ell o
off a
au
utto
on
no
om
my
y
•
Make sure you respected the complete charge timing (minimum 3 hours)
•
After a partial charge, the battery level indicator may not be exact.Wait for at least
20 minutes after removing the charger to obtain an exact indication
M
My
y m
mo
ob
biille
e p
ph
ho
on
ne
e w
wiillll n
no
ott c
ch
ha
arrg
ge
e p
prro
op
pe
errlly
y
•
Make sure that your battery is not completely discharged; the battery charge
indicator can take several minutes and may be accompanied by a quiet whistling
sound
•
Make sure charging is carried out under normal conditions (0°C +40°C)
•
Make sure your battery is inserted. It must be inserted before plugging in the
charger
•
Make sure you are using an Alcatel battery and charger
•
When abroad, check that the electrical current is compatible
M
My
y m
mo
ob
biille
e p
ph
ho
on
ne
e w
wiillll n
no
ott c
co
on
nn
ne
ec
ctt tto
o a
a n
ne
ettw
wo
orrk
k
•
Try connecting in another location
•
Verify the network coverage with your operator
•
Check with your operator that your SIM card is valid
•
Try selecting the available network(s) manually (see page 46)
•
Try connecting at a later time if the network is overloaded
S
SIIM
M c
ca
arrd
d e
errrro
orr
•
Make sure the SIM card has been correctly inserted (see page 16)
•
Verify with your operator that your SIM card is 3V compatible; the old 5V SIM
cards cannot be used
•
Make sure the chip on your SIM card is not damaged or scratched
U
Un
na
ab
blle
e tto
o m
ma
ak
ke
e o
ou
uttg
go
oiin
ng
g c
ca
allllss
•
Make sure you have dialled a valid number and press the
key
•
For international calls, check the country and area codes
•
Make sure your mobile phone is connected to a network, and that the network is
not overloaded or unavailable
•
Check your subscription status with your operator (credit, SIM card valid, etc.)
•
Make sure you have not barred outgoing calls (see page 29)
78
2
20
0
T
Trro
ou
ub
blle
essh
ho
oo
ottiin
ng
g ....................................
Before contacting the aftersales department, you are advised to follow the
instructions below:
•
You are advised to switch off the telephone from time to time to optimise its
performance.
•
You are advised to fully charge (
) the battery for optimal operation.
•
Avoid storing large amounts of data in your telephone as this may affect the
performance of your telephone.
and carry out the following checks:
M
My
y m
mo
ob
biille
e p
ph
ho
on
ne
e w
wiillll n
no
ott ssw
wiittc
ch
h o
on
n
•
Press
until the screen comes on
•
Check the battery charge level
•
Check the battery contacts, remove and reinstall your battery, then turn your
telephone back on
M
My
y p
ph
ho
on
ne
e h
ha
ass n
no
ott rre
essp
po
on
nd
de
ed
d ffo
orr sse
ev
ve
erra
all m
miin
nu
utte
ess
•
Press the
key
•
Remove the battery and re-insert it, then switch the phone back on
M
My
y ssc
crre
ee
en
n iiss d
diiffffiic
cu
ulltt tto
o rre
ea
ad
d
•
Clean your screen
•
Use your mobile phone in accordance with the recommended conditions of use
M
My
y m
mo
ob
biille
e p
ph
ho
on
ne
e ttu
urrn
nss o
offff b
by
y iittsse
ellff
•
Check that your keypad is locked when you are not using your mobile phone
•
Check the battery charge level
77
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