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I cannot find my contacts
Make sure your SIM card is correctly inserted
•
Import all contacts stored in SIM card to cellphone
•
The sound quality of the calls is not optimal
You can adjust the volume during a call by means of the
•
Volume
key
Check the signal strength level
•
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription includes this
•
service
I am unable to add a contact to my directory
Make sure that your cellphone memory is not full; delete some contacts
•
or save the contacts in the cellphone directory (i.e. your professional or
personal directories)
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability
•
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered
•
Try later if the network is busy
•
I am unable to send and receive MMS
Check your cellphone's available memory as it might be full
•
Contact your network operator to check service availability and check MMS
•
parameters
Verify the server centre number or your MMS profile with your operator
•
The server centre may be swamped; try again later
•
“No service” is displayed
You are outside of the network coverage area
•
I have already entered 3 incorrect PIN codes
Contact your network operator to obtain the PUK code (Personal
•
Unblocking Key)