77
78
The caller’s name does not appear when a call is received
•
Check that you have subscribed to this service with your operator
•
Your caller has concealed his/her number
The sound quality of the calls is not optimal
•
You can adjust the volume during a call by means of the
key
•
Check the network strength
I am unable to use the features described in the manual
•
Check with your operator to make sure that your subscription includes this
service
•
Make sure this feature does not require an Alcatel accessory
When I select a number from my directory, the number is not dialled
•
Make sure that you have correctly recorded the number in your file
•
Make sure that you have selected the country prefix when calling a foreign
country
I am unable to add a contact in my directory
•
Make sure that your SIM card directory is not full; delete some files or save the
files in the phone directory (i.e. your professional or personal directories)
My callers are unable to leave messages on my voicemail
•
Contact your network operator to check service availability
I cannot access my voicemail
•
Make sure your operator’s voicemail number is correctly entered in “
My
numbers
”
•
Try later if the network is busy
I am unable to send
and receive MMS
•
Check your cellphone memory available as it might be full
•
Contact your network operator to check service availability and check MMS
parameters (see page 30)
•
Verify the server center number or your MMS profile with your operator
•
The server center may be swamped; try again later
The flicking
icon is displayed on my standby screen
•
You have saved too many short messages on your SIM card; delete some of them
or archive them in the phone memory
“No service” is displayed
•
You are outside of the network coverage area
I have already entered 3 incorrect PIN codes
•
Contact your network operator to obtain the PUK code (Personal Unblocking
Key)
I am unable to connect my cellphone to my computer
•
Install first of all Alcatel’s PC suite
•
Use “Install the connection” and perform the installation
•
Check that your computer meets the requirements for Alcatel’s PC Suite
installation
I am unable to download new files
•
Check for free space
•
Delete some files
•
Select the MicroSD Card to store the files you downloaded
•
Check your subscription status with your operator
The cellphone can’t be detected by others via Bluetooth
•
Make sure that Bluetooth is turned on and your cellphone is visible to other users
(see page 59)
My cellphone is frozen, can’t power on
•
Make sure your battery is not completely used up or damaged
•
Remove your battery,
remove your SIM
card then reinstall them to power on again
•
Hold down # and press power on/off key at same time to reset it
ALL User cellphone data: contacts, photos, messages and files, downloaded
applications like Java games will be
lost permanently
.
How to make your battery last longer
•
Make sure you followed the complete charge time (minimum 3 hours)
•
After a partial charge, the battery level indicator may not be exact. Wait for at least
20 minutes after removing the charger to obtain an exact indication
•
Switch on the backlight upon request.
•
Extend email auto-check interval as long as possible.
•
Update news, weather information. upon demand manually or set its auto-check
interval longer.
•
Exit Java background-running applications if they are not being used for a long
time.
•
Deactivate Bluetooth when not in use.
Summary of Contents for OT-606
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