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Warranty
Your device is warranted against any defect or malfunctioning
which may occur in conditions of normal use during the
warranty period of twelve (12) months (1) from the date of
purchase as shown on your original invoice.
Batteries (2) and accessories sold with your device are also
warranted against any defect which may occur during the first
six (6) months (1) from the date of purchase as shown on your
original invoice.
In case of any defect of your device which prevents you from
normal use thereof, you must immediately inform your vendor
and present your device with your proof of purchase.
(1) The warranty period may vary depending on your country.
(2) The life of a rechargeable mobile device battery in terms
of conversation time standby time, and total service
life, will depend on the conditions of use and network
configuration. Batteries being considered expendable
supplies, the specifications state that you should obtain
optimal performance for your device during the first six
months after purchase and for approximately 200 more
recharges.
If the defect is confirmed, your device or part thereof will be
either replaced or repaired, as appropriate. Repaired device and
accessories are entitled to a one (1) month warranty for the
same defect. Repair or replacement may be carried out using
reconditioned components offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes
any other costs.
This warranty shall not apply to defects to your device and/or
accessory due to (without any limitation):
1) Non-compliance with the instructions for use or
installation, or with technical and safety standards applicable
in the geographical area where your device is used;
2) Connection to any equipment not supplied or not
recommended by TCL Communication Ltd.;