47
48
Accessories
16
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The latest generation of Alcatel GSM mobile phones offers a built-in
handsfree feature that allows you to use the telephone from a distance,
placed on a table for example.
Standard charger
Battery
Only use your telephone with Alcatel batteries, chargers and
accessories in your box.
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Images for reference only.
Troubleshooting
17
................
Before contacting the service centre, you are advised to follow the
instructions below:
You are advised to fully charge (
•
/
) the battery for optimal operation.
Avoid storing large amounts of data in your phone as this may affect its
•
performance.
Use User Data Format to perform phone formatting, (to perform User Data
•
format, hold down # while simultaneously pressing the power on/off key
under the power off mode). ALL User phone data: contacts, photos,
messages and files will be lost permanently.
and carry out the following checks:
My phone cannot switch on
Check the battery contacts, remove and reinstall your battery, then turn
•
your phone on
Check the battery power level, charge for at least 20 minutes
•
If it still does not work, please use User Data Format to reset the phone
•
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My phone is frozen or has not responded for several minutes
Restart your phone by pressing and holding the
•
/
key
Remove the battery and re-insert it, then restart the phone
•
If it still does not work, please use User Data Format to reset the phone
•
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My phone turns off by itself
Check that your keypad is locked when you are not using your phone, and
•
make sure power off key is not mis-contacted due to unlocking keypad.
Check the battery charge level
•
If it still does not work, please use User Data Format to reset the phone
•
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