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•
Removal or altering of the wireless devices event labels or serial numbers
(IMEI);
•
Damage from exposure to water or other liquids, moisture, humidity,
excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines;
•
Defects in appearance, cosmetic, decorative or structural items such as
framing and non-operative parts.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided
by your jurisdiction. In no event shall TCT Mobile or any of its affiliates be
liable for incidental or consequential damages of any nature whatsoever,
including but not limited to commercial loss, to the full extent those
damages can be disclaimed by law. Some states do not allow the exclusion
or limitation of incidental or consequential damages, or limitation of the
duration of implied warranties, so the preceding limitations or exclusions
may not apply to you.
How to obtain Support: Contact the customer care center by calling
(877-702-3444) or going to www.alcatelonetouch.com. We have placed
many self-help tools that may help you to isolate the problem and eliminate
the need to send your wireless device in for service. In the case that
your wireless device is no longer covered by this limited warranty due to
time or condition we have other options that you may utilize our out of
warranty repair options.
To obtain hardware repairs or replacement within the terms of this
warranty, contact TCT Mobile to get an RMA number, include a copy of
the original proof of warranty coverage (e.g. original copy of the dated
bill of sale, invoice), the consumer’s return address, your wireless carrier’s
name, alternate daytime mobile phone number, and email address with a
complete problem description. Only ship the wireless device. Do not ship
the memory cards, or any other accessories such as the power adapter. You
must properly package and ship the wireless device to the repair center.
TCT Mobile is not responsible for wireless devices that do not arrive at
the service center. Upon receipt, the service center will verify the warranty
conditions, repair, and return your wireless device to the address provided.
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Accessories
(1)
.....................
The latest generation of ALCATEL ONE TOUCH mobile phone offers a
built-in handsfree feature that allows you to use the mobile phone from
a distance.
•
Charger
•
Battery
•
Stereo headset
•
USB cable
•
microSD card
Only use your mobile phone with the ALCATEL ONE TOUCH
batteries, chargers and accessories in your box.
(1)
Pictures for reference only.
