Alcatel One Touch 909B Quick Start Manual Download Page 20

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• 

When abroad, check that the voltage input is compatible.

My cellphone cannot connect to a network or “No service” 
is displayed

• 

Try connecting in another location.

• 

Verify the network coverage with your operator.

• 

Try selecting the available network(s) manually

• 

Try connecting at a later time if the network is overloaded.

My cellphone cannot connect to the Internet

• 

Check that the MEID number (press *#06#) is the same as the one 
printed on your warranty card or box.

• 

Check your cellphone's Internet connecting settings.

• 

Make sure you are in a place with network coverage.

• 

Try connecting at a later time or another location.

Unable to make outgoing calls

• 

Make  sure  you  have  dialed  a  valid  number  and  have  pressed  the 

 key.

• 

For international calls, check the country and area codes.

• 

Make  sure  your  cellphone  is  connected  to  a  network,  and  the 
network is not overloaded or unavailable.

• 

Check  your  subscription  status  with  your  operator  (credit  for 
example).

• 

Make sure you have not barred outgoing calls.

• 

Make sure that your cellphone is not in flight mode.

Unable to receive incoming calls

• 

Make  sure  your  cellphone  is  switched  on  and  connected  to  a 
network (check for overloaded or unavailable network).

• 

Check  your  subscription  status  with  your  operator  (credit  for 
example).

• 

Make sure you have not forwarded incoming calls.

• 

Make sure that you have not barred certain calls.

• 

Make sure that your cellphone is not in flight mode.

The  caller’s  name/number  does  not  appear  when  a  call  is 
received

• 

Check that you have subscribed to this service with your operator.

• 

Your caller has concealed his/her name or number.

The sound quality of the calls is poor

• 

You can adjust the volume during a call by pressing the 

Volume 

Up/Down

 key.

• 

Check the network strength 

 .

• 

Make  sure  that  the  receiver,  connector  or  speaker  on  your 
cellphone is clean.

I am unable to use the features described in the manual

• 

Check  with  your  operator  to  make  sure  that  your  subscription 
includes this service.

• 

Make sure this feature does not require an Alcatel accessory.

When  I  select  a  number  from  my  contacts,  the  number 
cannot be dialed

• 

Make sure that you have correctly recorded the number in your 
file.

• 

Make sure that you have selected the country prefix when calling 
a foreign country.

I am unable to add a contact in my contacts

• 

Delete some files in the cellphone contacts (i.e. your professional 
or personal directories).

My callers are unable to leave messages on my voicemail

• 

Contact your network operator to check service availability.

I cannot access my voicemail

• 

Make sure your operator’s voicemail number is correctly entered 
in "My numbers".

• 

Try later if the network is busy.

I am unable to send and receive MMS

• 

Check your cellphone memory availability as it might be full.

• 

Contact  your  network  operator  to  check  service  availability  and 
check MMS parameters.

• 

Verify  the  server  centre  number  or  your  MMS  profile  with  your 
operator.

• 

The server centre may be swamped, try again later.

I am unable to connect my cellphone to my computer

• 

Install Alcatel Android Manager first of all.

• 

Check that your USB driver is installed properly.

• 

Open  the  Notification  panel  to  check  if  the  PC  Suite Agent  has 
activated.

• 

Check  that  you  have  ticked  the  checkbox  of  USB  debugging  in 

Settings\Applications\Development\USB debugging

• 

Check  that  your  computer  meets  the  requirements  for  Alcatel 
Android Manager Installation.

• 

Make sure that you’re using the right cable from the box.

I am unable to download new files

• 

Make sure there is sufficient cellphone memory for your download.

• 

Select the Micro-SD card as the location to store downloaded files.

• 

Check your subscription status with your operator.

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2011-10-18   14:09:32

Summary of Contents for One Touch 909B

Page 1: ...ore information about how to use the cellphone please go to www alcatelonetouch com to download complete user manual Moreover from the website you can also consult FAQ realize software upgrade etc 909...

Page 2: ...your cellphone volume safely Use only headphones recommended by TCT Mobile Limited and its affiliates 1 Table of contents 1 Your cellphone 3 2 Text input 13 3 Phone call 16 4 Contacts 18 5 Messaging...

Page 3: ...nscreen keyboard Power End key Short press End a call While incoming call refuse the call Lock the screen Long press Show the pop up menu to select Silent mode Airplane mode Power off Power on Volume...

Page 4: ...r End key from the Home screen until the cellphone options appear select Power off 1 3 Home screen You can bring all the items applications shortcuts folders and widgets you love or use most frequentl...

Page 5: ...rning the cellphone sideways to have a better screen view 1 3 2 Status bar From status bar you can view both cellphone status to the right side and notification information to the left side When the s...

Page 6: ...ifications to open the notification panel Touch and drag up to close it From Notification panel you can open items and other reminders indicated by notification icons or view wireless service informat...

Page 7: ...me adjustment You can set ringer media and cellphone ringtone volume to your preference by Volume up down key or Settings menu 1 4 Applications list The Applications list contains all pre embedded and...

Page 8: ...it mode by default Onscreen keyboard settings Press Menu key from Home screen select Settings Language keyboard TouchPal Input or Android keyboard a series of settings are available for your selection...

Page 9: ...the 2 9 screen keys as a speed dialer On the Phone Dial screen touch and hold one of 2 9 keys then touch OK to enter the contacts list screen or Enter at least one number from the Phone Dial screen pr...

Page 10: ...act details screen then select the application to perform this action 4 3 Synchronizing contacts in multiple accounts Contacts data or other information can be synchronized from multiple accounts depe...

Page 11: ...nect to the Internet with this cellphone you can use you can use CDMA 1x EVDO networks or WI FI whichever is most convenient 7 1 Connecting to the Internet 7 1 1 CDMA 1x EVDO The first time you turn o...

Page 12: ...ering or Portable Wi Fi hotspot Press Menu key from the Home screen Touch Settings Wireless networks Tethering portable hotspot Mark the check box of USB tethering or Portable Wi Fi hotspot to activat...

Page 13: ...r on your cellphone there is another way to perform a factory data reset by using hardware keys Hold down B key and press Power End key at same time until the screen lights up 11 Applications With thi...

Page 14: ...ns on the use of wireless cellphones and their accessories in the areas where you drive Always obey them The use of these devices may be prohibited or restricted in certain areas When driving do not u...

Page 15: ...video games on your cellphone or enabling a flashing lights feature on your cellphone Parents should monitor their children s use of video games or other features that incorporate flashing lights on t...

Page 16: ...and thorough evaluation of scientific studies These guidelines include a substantial safety margin designed to ensure the safety of all persons regardless of age and health The exposure standard for...

Page 17: ...terference received including interference that may cause undesired operation Your cellphone is equipped with a built in antenna For optimal operation you should avoid touching it or degrading it As m...

Page 18: ...ondition be proven to be defective in material or workmanship that results in product failure within the first twelve 12 months from the date of purchase as shown on your original sales receipt Such d...

Page 19: ...volume on the music player may damage the listener s hearing Set your cellphone volume safely Use only headphones recommended by TCT Mobile Limited and its affiliates Troubleshooting Before contacting...

Page 20: ...sure that the receiver connector or speaker on your cellphone is clean I am unable to use the features described in the manual Check with your operator to make sure that your subscription includes th...

Page 21: ...o obtain an exact indication Switch on the backlight upon request Extend the email auto check interval for as long as possible Update news and weather information on manual demand or increase their au...

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