When I select a number from my directory, the number is not dialled
•
Make sure that you have correctly recorded the number in your file
•
Make sure that you have selected the country prefix when calling a foreign country
I am unable to create a file in my directory
•
Make sure that your SIM card directory is not full; delete some files or save the files in the product directory (i.e. your
professional or personal directories)
•
Check the “
Call barring
” option for “
Incoming calls
” to be sure that the “
Exc. directory
” feature is not activated
My callers are unable to leave messages on my voicemail
•
Contact your network operator to check service availability
I can’t access my voicemail
•
Make sure your operator’s voicemail number is correctly entered in “
My Numbers
”
•
Try later if the network is busy
I am unable to send and receive messages MMS,Vox MMS
•
Check your phone memory available as it might be full (see page 66)
•
Contact your network operator to check service availability and check MMS parameters (see page 48)
•
Verify the server centre number or your MMS profile with your operator
•
The server centre may be saturated; try again later
The
icon is displayed on my standby screen
•
You have saved too many short messages on your SIM card; delete some of them or archive them in the product memory
The << - >> icon is displayed
•
You are outside of the network coverage area
I have already entered 3 incorrect PIN codes
•
Contact your network operator to obtain the PUK code (Personal Unblocking Key)
I am unable to connect my telephone to my computer
•
Install first of all Alcatel’s PC suite
•
Use “Install the connection” and perform the installation
•
If you use the infrared port, check that it is correctly activated (see page 67)
•
If you use infrared often, we advise that you set a quick access to it from the keypad (see page 55).
•
Check that your computer meets the requirements for Alcatel’s PC Suite installation
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