Basic Call Handling
Make an internal call
Dial extension number
Make an external call
Dial ‘9’ followed by the telephone number and select DIAL
in the screen.
Receive a call
Lift receiver or press
to answer hands free
Hold a call
Press Hold key or press Hold in the screen.
Retrieve a held call
Press Resume key in the screen.
Transfer a call
Press the XFER key in screen >dial extension number >
press SEND >announce caller and replace receiver, or
press XFER key in screen.
Transfer a caller into a mailbox
Whilst on a call dial * [Star] and the extension number,
replace receiver
Retrieve a call
(If extn busy or no reply)
Press EXIT in screen and return to caller by pressing
RESUME in screen.
Call History
Using the Navigator Key arrows, select :
All Calls –
Missed Calls –
Received Calls –
Placed Calls -
With required number highlighted, press OK to see date
and time of call.
Pick up a specific ringing extn
(In or out of group)
Lift receiver, dial 13 and ringing extn number
Pick up a ringing extension in your group
Lift receiver, dial 14
