Unable to receive incoming calls
•
Make sure your mobile phone is switched on and connected to a network (check
for overloaded or unavailable network)
•
Check your subscription status with your operator (credit, SIM card valid, etc.)
•
Make sure you have not forwarded incoming calls (see page 29)
•
Make sure that you have not barred certain calls
The caller’s name does not appear when a call is received
•
Check that you have subscribed to this service with your operator
•
Your caller has concealed his/her number
The sound quality of the calls is not optimal
•
You can adjust the volume during a call by means of the
key
•
Check the radio reception icon level
I am unable to use the features described in the manual
•
Check with your operator to make sure that your subscription includes this
service
•
Make sure this feature does not require an Alcatel accessory
When I select a number from my directory, the number is not dialled
•
Make sure that you have correctly recorded the number in your file
•
Make sure that you have selected the country prefix when calling a foreign country
I am unable to create a file in my directory
•
Make sure that your SIM card directory is not full; delete some files or save the files
in the product directory (i.e. your professional or personal directories)
•
Check the “
Call barring
” option for “
Incoming calls
” to be sure that the
“
Except SIM directory
” feature is not activated
My callers are unable to leave messages on my voicemail
•
Contact your network operator to check service availability
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