Alcatel 9032W User Manual Download Page 60

59

I can't add a contact

• 

Make sure that your SIM card or tablet have enough 

space; long press a contact from 

Contacts 

list to 

delete some contacts.

I can't send and receive MMS

• 

Check your tablet storage as it might be full.

• 

Contact your network operator to check service 

availability and MMS parameters.

• 

Verify the server center number or your MMS profile 

with your operator.

• 

The server center may be swamped. Try again later.

SIM card PIN locked

• 

Contact your network operator to obtain the PUK 

(Personal Unblocking Key) code.

I can't connect my tablet to my computer

• 

Check to make sure the USB port is not broken. If it’s 

not working, try another USB port on your computer.

• 

Make sure USB drivers are properly installed.

• 

If you are using a Windows computer, make sure it 

supports MTP mode. If you are using a Mac, make 

sure to install Android File Transfer from www.

android.com/filetransfer/. 

I can't download new files

• 

Make sure that there is sufficient tablet storage 

space for your download.

Summary of Contents for 9032W

Page 1: ...USER MANUAL www us alcatelmobile com...

Page 2: ...1 About this Manual Thank you for choosing the Alcatel JOY TAB 2 9032W In order to maintain your device in optimal condition please read this manual and keep it for future reference...

Page 3: ...19 2 2 Text editing 20 3 Contacts 21 3 1 Editing your contacts 23 3 2 Use Quick contact for Android 23 3 3 Importing exporting sharing contacts 24 3 4 Displaying contacts 25 3 5 Synchronizing contact...

Page 4: ...ps 40 7 4 YouTube 40 7 5 Play Store 40 7 6 Duo 41 8 Settings 42 8 1 Network Internet 42 8 2 Tethering Mobile hotspot 44 8 3 Connected devices 47 8 4 Apps notifications 48 8 5 Battery 48 8 6 Display 49...

Page 5: ...gital Wellbeing parental controls 51 8 15 Google 51 8 16 Smart Manager 51 8 17 System 51 8 18 About tablet 53 9 Making the most of your tablet 54 9 1 FOTA Upgrade 54 10 Troubleshooting 55 11 Specifica...

Page 6: ...5 1 Your device 1 1 Keys and connectors Front camera Headset connector Volume up down Power key Recent apps button Home button Back button...

Page 7: ...log box options menu the Notification panel etc Home button From any application or screen touch to return to the Home screen Long press to turn on Google Assistant You can get help such as getting di...

Page 8: ...Restart Power off Screenshot Press and hold the Power key and Volume down key to take a screenshot Press and hold the Power key for at least 10 seconds to force reboot Volume keys Adjust the media vo...

Page 9: ...2 1 Setting up Insert or remove your SIM card or microSD card SIM SD SIM SD Your tablet only supports Nano SIM cards In order to avoid damaging your device do not attempt to insert other SIM types suc...

Page 10: ...consumption and energy waste when the battery is fully charged disconnect your charger from the tablet switch off Wi Fi GPS Bluetooth or background running applications when not in use reduce the back...

Page 11: ...old the Power key until options appear then select Power off 1 3 Home screen You can bring all of the items that you use most frequently applications shortcuts widgets folders to your Home screen for...

Page 12: ...reen From the app list touch Settings Display Advanced Auto rotate screen to enable the function 1 3 1 Using the touchscreen Touch To access an application touch it with your finger Long press To ente...

Page 13: ...rface and draw them apart or together to scale an element on the screen The tablet also supports one finger zooming in Camera and Gallery Double touch the screen to zoom in out Rotate Automatically ch...

Page 14: ...Notification panel Swipe down the Status bar to open the Notification panel to read detailed information Clear all notifications ongoing notifications will remain Quick Settings panel Swipe down the S...

Page 15: ...een unlock pattern Swipe up the Home screen and then touch Settings Security Screen lock Set your own pattern To lock tablet screen If your tablet remains inactive for a period of time it will automat...

Page 16: ...thod you have set If you have chosen Swipe as the screen lock you can press the Power key to light up the screen then swipe up to unlock the screen Swipe up to unlock the screen 1 3 4 Personalizing yo...

Page 17: ...se Create folders To improve the organization of shortcuts or applications on the Home screen and the Favorite tray you can add them to a folder by stacking one item on top of another To rename a fold...

Page 18: ...consult recently used applications touch the Recent Apps button Touch a thumbnail in the window to open the application Touch one thumbnail and slide it up to close an application Slide the screen lef...

Page 19: ...ress the Volume key to adjust the volume To activate silent mode press the Volume down key until the tablet is silent Using the settings menu Swipe up the Home screen and then touch Settings Sound to...

Page 20: ...oard touch the keyboard you want to set up and a series of settings will become available Adjust the onscreen keyboard orientation Turn the tablet sideways or upright to adjust the onscreen keyboard o...

Page 21: ...c keyboard 2 2 Text editing You can edit the text which you have entered Long press or double tap within the text you want to edit Drag the tabs to change the selected text The following options will...

Page 22: ...w and create contacts on your tablet and synchronize them with your Gmail contacts or other applications 3 2 1 Consult your Contacts To see your contacts touch from the App drawer 1 2 3 4 1 Display th...

Page 23: ...Adding a contact Touch in the contact list to create a new contact You are required to enter the contact s name and other contact information By scrolling up and down on the screen you can move from...

Page 24: ...ct from favorites touch on the contact details screen 3 1 Editing your contacts To edit contact information touch in the contact details screen When finished touch Save to save 3 2 Use Quick contact f...

Page 25: ...contacts From the Contacts screen tap to open the options menu tap Settings Import then select import contacts from SD card or vcf file from internal storage To export and share contacts From the Con...

Page 26: ...ng contacts Contacts data or other information can be synchronized from multiple accounts depending on the applications installed on your tablet To add an account touch from the contacts list and touc...

Page 27: ...26 Auto sync On the Accounts screen touch Automatically sync data when activated all changes to information on the tablet or online will be automatically synchronized with each other...

Page 28: ...create edit and receive SMS and MMS with this tablet To access Messaging touch On the message list screen touch to write text multimedia messages 1 2 3 1 More options 2 Send the text message 3 Touch t...

Page 29: ...crease the size of the SMS This may cause multiple SMS to be sent to your recipient Sending a multimedia message An SMS will be converted to MMS automatically when media files image video audio etc ar...

Page 30: ...open the Notification panel Touch the new message to open and read it You can also access the Messaging application and touch the message to open it Messages are displayed as a conversation Touch a m...

Page 31: ...view You can display the Calendar by Schedule Day 3Day Week or Month touch to select 5 1 2 To create new events You can add new events from any Calendar view Touch Fill in all required information for...

Page 32: ...touch the event to enter its details screen Touch to edit the event or touch and then Delete to delete 5 1 4 Event reminder If a reminder is set for an event the upcoming event icon will appear on the...

Page 33: ...ck To view the world clock touch on the Time screen Touch to add a time zone 5 2 2 Alarm From the Clock screen touch to enter the Alarm screen Turn on to enable the alarm Touch to add a new alarm Touc...

Page 34: ...nute and second number sequence Touch to start the countdown Pause play 5 2 4 Stopwatch From the Clock screen touch to enter the Stopwatch screen Touch to start the Stopwatch Touch Lap to show a list...

Page 35: ...hen Settings to access Clock and Alarms settings 5 3 Calculator To solve mathematical problems with Calculator swipe up from the home screen then touch Calculator There are two panels available Basic...

Page 36: ...protective lens cover to avoid it affecting your picture quality To take a photo or video touch from the Home screen 1 2 3 4 1 Switch between front and rear camera 2 Pinch fingers together to zoom out...

Page 37: ...You can also touch the right icon to take a picture during video recording Touch to pause video recording and touch to continue Touch to stop recording The video will be automatically saved 6 2 Photos...

Page 38: ...cture view Touch to share the picture Touch to move to trash Touch the following operation are available Slideshow to view all pictures in full screen Use as to set the picture as Contact photo or Wal...

Page 39: ...unction so that you can work with pictures videos in batches On Photos screen long press a picture or video to activate batch operation mode then touch videos pictures you want to work with Touch to d...

Page 40: ...nded to registerwith a GoogleAccount to enjoy full functionality 7 1 Chrome Your bookmarks browsing history and settings across all devices on which the browser is installed can be synchronized with y...

Page 41: ...nt includes video clips TV clips music videos and other content such as video blogging short original videos and educational videos It supports a streaming function that allows you to start watching v...

Page 42: ...41 7 6 Duo This is a video chat mobile app that allows users to make video calls to people in their contact list once their phone numbers are verified...

Page 43: ...less network Wi Fi can be used on your tablet even without a SIM card inserted To turn Wi Fi on and connect to a wireless network Touch Settings Network Internet Wi Fi Turn on Once Wi Fi is turned on...

Page 44: ...t a Wi Fi network The following steps prevent automatic connections to networks which you no longer wish to use Turn on Wi Fi if it s not already on On the Wi Fi screen touch the name of the saved net...

Page 45: ...ng or receiving data in the background Cellular data If you do not need to transmit data on mobile networks turn off Cellular data to avoid incurring significant charges for data use on local operator...

Page 46: ...less network To add a VPN Touch Settings Network Internet Advanced VPN and then touch On the screen that opens follow your network administrator s instructions to configure each component of the VPN s...

Page 47: ...VPN The VPNs you have added are listed Touch the icon next to the VPN you want to edit After editing touch SAVE To delete a VPN Touch the icon next to the selected VPN then touch FORGET to delete it...

Page 48: ...etooth Your device name and other available devices will appear on screen To rename your device Touch Settings Connected devices Connection preferences Bluetooth Touch Device name Enter a name and tou...

Page 49: ...confirm 8 4 Apps notifications Tap to view details about the applications installed on your tablet to manage their data usage or force them to stop In the Notifications menu you can configure whether...

Page 50: ...to adjust notification ringtones music and other audio settings 8 8 Storage Use these settings to monitor the total and available space on your tablet and microSD card 8 9 Security Screen lock Select...

Page 51: ...unt for the selected app 8 11 Accessibility Use the Accessibility settings to configure any accessibility plug ins you have installed on your tablet 8 12 Privacy To protect your privacy you can set an...

Page 52: ...ing habits 8 15 Google Touch to configure your Google Account and services settings 8 16 Smart Manager Smart Manager ensures your tablet is operating in top form by automatically scanning and optimizi...

Page 53: ...s If you replace your tablet the settings and data you ve backed up will be restored onto the new device when you sign in with your Google Account 8 17 5 Reset options Touch to reset Wi Fi cellular Bl...

Page 54: ...53 8 17 7 Update APPs Touch to check apps new version and update 8 18 About tablet This contains information such as IMEI SIM status Legal information Model Kernel version Build number etc...

Page 55: ...Update from the app list touch Settings System Advanced System Update If you want to update the system touch CHECK FOR UPDATES and when that s finished your tablet will have the latest version of the...

Page 56: ...your tablet via Erase all data factory reset Touch Settings System Advanced Reset options Erase all data factory reset Another method is to hold down the Power key and the Volume up key at the same ti...

Page 57: ...to confirm each selection My tablet has not responded for several minutes If your tablet doesn t respond turn off your tablet by pressing and holding the Power key until it turns off and then restart...

Page 58: ...battery power has been empty for a long time it may take around 20 minutes to display the battery charging indicator on the screen Make sure that charging is carried out under normal conditions 0 C 32...

Page 59: ...location Invalid SIM card Make sure that the SIM card has been correctly inserted Make sure that the chip on your SIM card is not damaged Make sure that the service of your SIM card is available I ca...

Page 60: ...r may be swamped Try again later SIM card PIN locked Contact your network operator to obtain the PUK Personal Unblocking Key code I can t connect my tablet to my computer Check to make sure the USB po...

Page 61: ...re that you follow the complete charge time minimum 400 minutes After a partial charge the battery level indicator may not be exact Wait for at least 20 minutes after removing the charger to obtain an...

Page 62: ...tering Google Account credentials After a reset is performed you must enter the original Google Account credentials that were used on this tablet If you don t remember your Google Account credentials...

Page 63: ...droid Q Memory 32GB ROM 3GB RAM Dimensions LxWxT 209 4x125 2x8 7mm Weight 310g Display 800 X 1280 IPS Network GSM 850 900 1800 1900MHz UMTS 2 4 5 LTE 2 4 5 7 12 MFBI 13 17 25 26 41 HP UE 66 71 Band fr...

Page 64: ...ed AAC AAC ELD enhanced low delay AAC AMR NB AMR WB FLAC MP3 MIDI Vorbis PCM WAVE Battery 1 Capacity 4080mAh Expansion Slot microSD memory card Availability of microSD card depends on market Note Spec...

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