Alcatel 5085O Troubleshooting Manual Download Page 6

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12

Hearing devices may also be measured for immunity to this type of 

interference. Your hearing device manufacturer or hearing health 

professional may help you find results for your hearing device. 

The more immune your hearing aid is, the less likely you are to 

experience interference noise from wireless devices.
For more information about the actions that the FCC has taken 

with regard to hearing aid compatibility with wireless devices and 

other steps that the FCC has taken to ensure that individuals with 

disabilities have access to telecommunications services, visit www.

fcc.gov/cgb/dro.
FCC ID: 2ACCJH077
IC ID: 9238A-0078

General information ............

• 

Website for USA: 

www.alcatelonetouch.us

• 

Website for Canada:

 www.alcatelonetouch.ca

• 

Facebook:

 www.facebook.com/alcatelonetouchusa

• 

Twitter:

 www.twitter.com/alcatel1touch

• 

Instagram:

 instagram.com/alcatelmobile

• 

Hotline: 

In the United States, call 855-368-0829 for technical 

support. In Canada, call 855-844-6058 for technical support.

• 

Manufacturer:

 TCL Communication Ltd.

• 

Address:

 5/F, Building 22E, 22 Science Park East Avenue, Hong 

Kong Science Park, Shatin, NT, Hong Kong

• 

Electronic labeling path:

 Touch 

Settings > Regulatory & Safety

 

or press *#07#, you can find more information about labeling 

(1)

.

On our website, you will find our FAQ (Frequently Asked 

Questions) section. You can also contact us by email to ask any 

questions you may have. 
Your phone is a transceiver that operates on GSM in quad-

band B2/3/5/8, UMTS in quad-band (1/2/4/5), or LTE 

B1/2/4/5/7/12/17.

Protection against theft

 (2)

Your phone is identified by an IMEI (phone serial number) 

shown on the packaging label and in the phone’s memory. We 

recommend that you note the number the first time you use your 

phone by entering *#06# and keep it in a safe place. It may be 

requested by the police or your carrier if your phone is stolen. This 

number allows your mobile phone to be blocked preventing a third 

person from using it, even with a different SIM card.

(1)

  It depends on countries.

(2)

  Contact your network carrier to check service availability.

Summary of Contents for 5085O

Page 1: ...e manufacturer s recommended operating temperature range is 10 C 14 F to 55 C 131 F At over 55 C 131 F the legibility of the phone s display may be impaired though this is temporary and not serious Do not open dismantle or attempt to repair your phone yourself Do not drop throw or bend your phone Use only batteries battery chargers and accessories which are recommended by TCL Communication Ltd and...

Page 2: ...erson never had a previous seizure or blackout If you have experienced seizures or blackouts or if you have a family history of such occurrences please consult your doctor before playing video games on your phone or enabling a flashing lights feature on your phone Parents should monitor their children s use of video games or other features that incorporate flashing lights on the phones All persons...

Page 3: ...rrect the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected CHARGERS Home A C Travel chargers will operate within the temperature range of 0 C 32 F to 40 C 104 F The chargers designed for y...

Page 4: ...to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation Your phone is equipped with a built in antenna For optimal operation you should avoid touching it or degrading it As mobile devices offer a range of functions they can be used in positions other than against your ...

Page 5: ... and wireless devices also vary in the amount of interference that they generate The wireless phone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices Not all wireless devices have been rated Wireless devices that are rated will have the rating displayed on the box together with other relevant approval marking...

Page 6: ...ical support In Canada call 855 844 6058 for technical support Manufacturer TCL Communication Ltd Address 5 F Building 22E 22 Science Park East Avenue Hong Kong Science Park Shatin NT Hong Kong Electronic labeling path Touch Settings Regulatory Safety or press 07 you can find more information about labeling 1 On our website you will find our FAQ Frequently Asked Questions section You can also cont...

Page 7: ...events you from normal use thereof you must immediately inform your vendor and present your device with your proof of purchase If the defect is confirmed your device or part thereof will be either replaced or repaired as appropriate Repaired device and accessories are entitled to a 30 days warranty for the same defect Repair or replacement may be carried out using reconditioned components offering...

Page 8: ... turn off your phone by pressing and holding the Power key until it turns off and then restart it again If your phone has a removable battery remove the battery and reinsert it then restart the phone My phone turns off by itself When your phone turns off by itself make sure that the Power key is not accidentally pressed Check the battery charge level Check your phone s settings for turning off the...

Page 9: ...properly Import all contacts stored in SIM card to phone The sound quality of the calls is poor Adjust the volume during a call by pressing the Volume key Check the network strength Move to a location with stronger signal strength Make sure that the receiver connector and speaker on your phone is clean I can t use the features described in the manual Check with your carrier to make sure that your ...

Page 10: ...xtended periods of time Turn off Bluetooth Wi Fi or GPS when not in use The phone becomes warm following prolonged calls game playing internet surfing or running other complex applications This heating is a normal consequence of the CPU handling excessive data Ending the above actions will make your phone return to normal temperature After a factory data reset is performed I can t use my phone wit...

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