Alcatel 5085O Troubleshooting Manual Download Page 1

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Safety and use ......................

We recommend that you read this chapter carefully before using 

your phone. The manufacturer disclaims any liability for damage, 

which may result as a consequence of improper use or use 

contrary to the instructions contained herein.

TRAFFIC SAFETY:

Given that studies show that using a phone while driving a vehicle 

constitutes a real risk, even when the hands-free kit is used (car kit, 

headset...), drivers are requested to refrain from using their phone 

when the vehicle is not parked. Check the laws and regulations 

on the use of wireless phones and their accessories in the areas 

where you drive. Always obey them. The use of these devices may 

be prohibited or restricted in certain areas.

CONDITIONS OF USE:

• You are advised to switch off the phone from time to time to 

optimize its performance;

• Remember to abide by local authority rules of phone use on 

aircrafts;

• If your phone is a unibody device, where the back cover and 

battery are not removable, dissembling the phone will void your 

warranty. Disassembling the phone can cause bodily injury if the 

battery is punctured;

• Always handle your phone with care and keep it in a clean and 

dust-free place;

• Do not allow your phone to be exposed to adverse weather 

or environmental conditions, such as moisture, humidity, rain, 

infiltration of liquids, dust, sea air, etc. The manufacturer’s 

recommended operating temperature range is -10°C (14°F) 

to +55°C (131°F). At over 55°C (131°F), the legibility of the 

phone’s display may be impaired, though this is temporary and 

not serious; 

• Do not open, dismantle, or attempt to repair your phone 

yourself;

• Do not drop, throw, or bend your phone;
• Use only batteries, battery chargers, and accessories which are 

recommended by TCL Communication Ltd. and its affiliates and 

are compatible with your phone model. TCL Communication Ltd. 

and its affiliates disclaim any liability for damage caused by the 

use of other chargers or batteries;

• Your phone should not be disposed of in a municipal waste. 

Please check local regulations for disposal of electronic products;

• Remember to make backup copies or keep a written record of all 

important information stored on your phone;

English - CQF294C01AAA

Safety, Precaution, and 

Troubleshooting

This product meets applicable national 

SAR limits of 1.6 W/kg. The specific 

maximum SAR values can be found on 

Radio waves

 section.

When carrying the product or using it 

while worn on your body, either use an 

approved accessory such as a holster or 

otherwise maintain a distance of 10 mm 

from the body to ensure compliance with 

RF exposure requirements. Note that the 

product may be transmitting even if you 

are not making a phone call.

www.sar-tick.com

PROTECT YOUR HEARING

To prevent possible hearing damage, do 

not listen at high volume levels for long 

periods. Exercise caution when holding 

your phone near your ear while the 

loudspeaker is in use.

Summary of Contents for 5085O

Page 1: ...e manufacturer s recommended operating temperature range is 10 C 14 F to 55 C 131 F At over 55 C 131 F the legibility of the phone s display may be impaired though this is temporary and not serious Do not open dismantle or attempt to repair your phone yourself Do not drop throw or bend your phone Use only batteries battery chargers and accessories which are recommended by TCL Communication Ltd and...

Page 2: ...erson never had a previous seizure or blackout If you have experienced seizures or blackouts or if you have a family history of such occurrences please consult your doctor before playing video games on your phone or enabling a flashing lights feature on your phone Parents should monitor their children s use of video games or other features that incorporate flashing lights on the phones All persons...

Page 3: ...rrect the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected CHARGERS Home A C Travel chargers will operate within the temperature range of 0 C 32 F to 40 C 104 F The chargers designed for y...

Page 4: ...to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation Your phone is equipped with a built in antenna For optimal operation you should avoid touching it or degrading it As mobile devices offer a range of functions they can be used in positions other than against your ...

Page 5: ... and wireless devices also vary in the amount of interference that they generate The wireless phone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices Not all wireless devices have been rated Wireless devices that are rated will have the rating displayed on the box together with other relevant approval marking...

Page 6: ...ical support In Canada call 855 844 6058 for technical support Manufacturer TCL Communication Ltd Address 5 F Building 22E 22 Science Park East Avenue Hong Kong Science Park Shatin NT Hong Kong Electronic labeling path Touch Settings Regulatory Safety or press 07 you can find more information about labeling 1 On our website you will find our FAQ Frequently Asked Questions section You can also cont...

Page 7: ...events you from normal use thereof you must immediately inform your vendor and present your device with your proof of purchase If the defect is confirmed your device or part thereof will be either replaced or repaired as appropriate Repaired device and accessories are entitled to a 30 days warranty for the same defect Repair or replacement may be carried out using reconditioned components offering...

Page 8: ... turn off your phone by pressing and holding the Power key until it turns off and then restart it again If your phone has a removable battery remove the battery and reinsert it then restart the phone My phone turns off by itself When your phone turns off by itself make sure that the Power key is not accidentally pressed Check the battery charge level Check your phone s settings for turning off the...

Page 9: ...properly Import all contacts stored in SIM card to phone The sound quality of the calls is poor Adjust the volume during a call by pressing the Volume key Check the network strength Move to a location with stronger signal strength Make sure that the receiver connector and speaker on your phone is clean I can t use the features described in the manual Check with your carrier to make sure that your ...

Page 10: ...xtended periods of time Turn off Bluetooth Wi Fi or GPS when not in use The phone becomes warm following prolonged calls game playing internet surfing or running other complex applications This heating is a normal consequence of the CPU handling excessive data Ending the above actions will make your phone return to normal temperature After a factory data reset is performed I can t use my phone wit...

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