77
78
I am unable to send and receive MMS
•
Check your phone memory availability as it might be full
•
Contact your network operator to check service availability and check MMS
parameters
•
Verify the server centre number or your MMS profile with your operator
•
The server centre may be swamped, try again later
The flickering
icon is displayed on my standby screen
•
You have saved too many short messages on your SIM card; delete some of
them or archive them in the phone memory
SIM card PIN locked
•
Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
I am unable to connect my phone to my computer
•
Install ALCATEL ONETOUCH PC suite first of all
•
Check that your computer meets the requirements for ALCATEL
ONETOUCH PC Suite installation
•
Make sure that you’re using the right cable from the box
I am unable to download new files
•
Make sure there is sufficient phone memory for your download
•
Select the microSD card as the location to store downloaded files
•
Check your subscription status with your operator
The phone cannot be detected by others via Bluetooth
•
Make sure that Bluetooth is turned on and your phone is visible to other
users
•
Make sure that the two phones are within Bluetooth’s detection range
How to make your battery last longer
•
Make sure you follow the complete charge time (minimum 3 hours)
•
After a partial charge, the battery level indicator may not be exact. Wait for
at least 20 minutes after removing the charger to obtain an exact indication
•
Switch on the backlight upon request
•
Deactivate Bluetooth when not in use
ALCATEL is a trademark of Alcatel-Lucent
and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2014
TCT Mobile Limited.
TCT Mobile Limited reserves
the right to alter material or technical
specification without prior notice.
English - CJA27W0ALAAA
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